Experienced Customer Service Advisor – Part Time – blithequark Store
Are you a customer service superstar seeking a part-time opportunity to work around your schedule? Do you enjoy delivering exceptional levels of care to customers and promoting a brand's values? Look no further! blithequark, a leading organization in the industry, is seeking an experienced Customer Service Advisor to join their team on a part-time basis.
About blithequark
blithequark is a dynamic and innovative company that prides itself on delivering exceptional customer experiences. With a strong focus on customer satisfaction, blithequark has established itself as a leader in the industry. As a part of the blithequark team, you will have the opportunity to work with a talented group of individuals who share a passion for delivering outstanding customer service.
Job Summary
We are seeking an experienced Customer Service Advisor to join our team on a part-time basis. As a Customer Service Advisor, you will be the first point of contact for customers, providing accurate information and resolving queries through various communication channels, including telephone, live chat, social media, and email. You will also be responsible for capturing customer information through the blithequark SAP database and promoting the company's brand.
Key Responsibilities
* Handle customer enquiries through various communication channels, including telephone, live chat, social media, and email
- Capture customer information through the blithequark SAP database
- Provide accurate information and resolve customer queries in a timely and professional manner
- Advise customers on the entire blithequark product range, including product replacements, refunds, and orders
- Encourage customers to upgrade to the latest products
- Provide relief reception cover as and when required
- Work in a fast-paced, busy environment, with a mix of office and remote work
Requirements
* Prior experience within a customer service environment from an FMCG industry
- Excellent written and verbal communication skills
- Computer literate with a flair for influencing
- Ability to thrive in a fast-paced, pressurized environment
- Knowledge of SAP is desirable, but training will be provided
What We Offer
* A part-time opportunity to work around your schedule (17.5 hours per week)
- A dynamic and innovative work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
- A chance to work with a talented team of individuals who share a passion for delivering outstanding customer service
Work Environment and Company Culture
blithequark is a company that values its employees and provides a supportive and inclusive work environment. Our team is passionate about delivering exceptional customer experiences, and we are committed to providing our employees with the tools and resources they need to succeed. As a part of the blithequark team, you will have the opportunity to work with a talented group of individuals who share a passion for delivering outstanding customer service.
Compensation and Benefits
We offer a competitive salary and benefits package, including:
- A part-time salary of £[insert salary]
- A comprehensive benefits package, including [insert benefits]
- Opportunities for career growth and development
- A chance to work with a talented team of individuals who share a passion for delivering outstanding customer service
How to Apply
If you are a customer service superstar seeking a part-time opportunity to work around your schedule, we encourage you to apply for this role. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
Application Instructions
To apply for this role, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
Equal Opportunities
blithequark is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to providing a diverse and inclusive work environment and encourage applications from individuals from diverse backgrounds.
Data Protection
blithequark is committed to protecting the personal data of its employees and applicants. We will only use your personal data for the purposes of recruitment and selection, and we will not share your personal data with any third parties without your consent.
Contact Information
If you have any questions or would like to discuss this role further, please do not hesitate to contact us at [insert contact information]. We look forward to hearing from you! Apply for this job