Experienced Pre-Licensed Customer Service Representative – Remote Career Opportunity at blithequark

Are you a motivated and customer-focused individual looking to launch your career in the insurance industry? Do you want to work for a global company that values its employees and offers opportunities for growth and development? Look no further than blithequark, a leading digital business services company that is dedicated to helping people's lives simpler, faster, and safer.

About blithequark

blithequark is a global company with a presence in over 50 states and territories, employing more than 500,000 people who speak over 300 languages. We are a force for good in supporting our communities, our clients, and the environment. Our company culture is built on the values of innovation, collaboration, and customer-centricity, and we are committed to providing an environment where our employees feel valued, inspired, and supported.

Become a Licensed Insurance Agent with blithequark

blithequark is offering a unique opportunity for individuals to become licensed insurance agents through our 5-day paid training program. This program is designed to help you prepare for the State Insurance Exam, and you will receive paid training, study materials, and support to help you pass your exam. After you pass your exam, blithequark will support you in obtaining your license in the 50 states and territories where we operate.

Benefits of Working with blithequark

As a Pre-Licensed Customer Service Representative at blithequark, you can expect a range of benefits, including:

• Paid Training: We will provide you with a 5-day paid training program to help you prepare for the State Insurance Exam.
• Competitive Wages: You will receive a competitive salary for your work.
• Full Benefits: We offer a range of benefits, including medical, dental, vision, 401k, and more.
• Paid Time Off: You will receive paid time off to relax and recharge.
• Employee Wellness and Engagement Programs: We are committed to providing a healthy and engaging work environment.

Your Role at blithequark

As a Pre-Licensed Customer Service Representative, you will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. You will work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. You will have the chance to grow and challenge yourself, discovering your potential can take you anywhere you want to go.

Responsibilities

Your responsibilities as a Pre-Licensed Customer Service Representative will include:

• Resolving complex consumer issues and advising first-level representatives on high-level issues.
• Assisting policyholders with billing questions and concerns.
• Providing support to policyholders with any policy changes requested.
• Supporting policyholders' needs by providing recommendations and adjusting as necessary.

Qualifications

We are looking for fearless people who are inspired to deliver only the best in all that they do. To be successful in this role, you will need:

• 6 months of customer service experience minimum.
• Over 18 years of age.
• Ability to type 25 wpm.
• High School Graduate or GED.
• Comfort with desktop computer systems.
• Proven oral and written communication skills.
• 6 months of Call Center experience, preferred.
• Logical problem-solving skills.
• Availability to work various shifts.
• Ability to use Windows operating systems.
• Organization and work prioritization skills.

Work from Home Requirements

To work from home, you will need:

• Internet Connection Requirements:

+ Minimum subscribed download rate equal to or exceeds 25.0 Mbps. + Minimum subscribed upload rate equal to or exceeds 5.0 Mbps. + ISP must have no packet loss and ping under 50ms. + Proof of internet speed required.

• Clean and quiet workspace.

Be One of Our People

At blithequark, we are committed to providing an environment where our employees feel valued, inspired, and supported. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Equal Opportunity Employer

blithequark is an Equal Opportunity Employer, committed to providing a workplace that is inclusive and diverse.

Apply Now

If you are a motivated and customer-focused individual looking to launch your career in the insurance industry, apply now to become a Pre-Licensed Customer Service Representative at blithequark. Apply for this job