Experienced Customer Service Representative - Remote (Ultimate Medical Academy Grads Only) at blithequark

Are you a recent Ultimate Medical Academy graduate looking for a career change that offers flexibility, growth opportunities, and a supportive work environment? Do you have a passion for delivering exceptional customer experiences and a strong desire to learn and grow with a forward-thinking organization? If so, we invite you to join blithequark as a remote Customer Service Representative.

About blithequark

blithequark is a global organization that values diversity, inclusivity, and employee well-being. We're proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Our team of game-changers from over 70 countries comes together to provide exceptional customer experiences and tech-powered innovation for some of the world's best-known brands.

Career Growth and Personal Development

As a remote Customer Service Representative at blithequark, you'll have the opportunity to reimagine your career journey and develop "friends for life" along the way. We'll provide you with all the training, technologies, and continuing support you need to succeed. Plus, with a strong focus on career growth and personal development, you'll have the chance to advance your career and achieve your goals.

What You'll Do in This Role

As a Customer Service Representative working from home, you'll:

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a smile

Your Qualifications

To succeed in this role, you'll need:

• To be a recent Ultimate Medical Academy graduate
• 1+ year of customer service experience
• Some positions may require an associate degree or higher and/or a 2-year medical certification
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• To reside in the United States or have a valid U.S. address for residence

What's in It for You

At blithequark, we champion our people and invest in their growth and well-being. As a remote Customer Service Representative, you'll enjoy:

• A starting wage between $15 and $20 (pay rate will not be below applicable minimum wage)
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

Reimagine the Best Version of You!

If this sounds like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice."

Location:

USA, OH, Work-at-Home

Language Requirements:

English

Time Type:

Full time

Physical & Mental Requirements:

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listed here.

Equal Opportunity/Affirmative Action Employer

blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: and . To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! Apply for this job