Job Title: Experienced Data Entry and Claims Specialist – Driving Efficiency and Excellence in Member Services at blithequark

Job Description:

About blithequark

At blithequark, we are a forward-thinking organization that prides itself on delivering exceptional member services and promoting a culture of innovation and excellence. Our team is dedicated to making a positive impact in the lives of our members, and we are seeking a highly skilled and motivated Data Entry and Claims Specialist to join our dynamic team.

Job Summary

We are looking for a detail-oriented and customer-focused Data Entry and Claims Specialist to support our member services team. As a key member of our team, you will be responsible for ensuring the accuracy and timeliness of member records, processing claims, and providing exceptional customer service. If you are a team player with excellent communication skills and a passion for delivering results, we encourage you to apply for this exciting opportunity.

Key Responsibilities

As a Data Entry and Claims Specialist at blithequark, you will be responsible for:

• Supporting and promoting change management and/or departmental/enterprise initiatives within assigned areas of responsibility.
• Meeting or exceeding departmental quality and service standards.
• Delivering routine work independently, in accordance with established procedures and guidelines, in a timely manner and meeting deadlines appropriately.
• Making routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines.
• Determining eligibility and confirming effective dates for benefit elections based on contractual guidelines.
• Leveraging critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms.
• Maintaining accurate member records by verifying dates, names, salary figures, and other information provided by groups.
• Applying policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes.
• Considering the customer experience in all actions and recognizing what needs to be done to meet customer needs, demonstrating flexibility and responsiveness on system work independently.

Qualifications

To be successful in this role, you will need to possess the following qualifications:

Education and Experience

* High School or GED (Minimum Required) * No prior experience required

Other Skills and Abilities

* Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity. * Ability to perform under stress in cases of emergency, critical, or hazardous situations. * Ability to work with others in a team environment. * Demonstrates ability to work in a fast-paced environment. * Demonstrates interpersonal skills with a collaborative style. * Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail. * Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.). * Demonstrates the ability to use sound judgment and discretion regarding confidential information. * Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Successfully completes regulatory and job training requirements.

Skills and Competencies Required for Success

To excel in this role, you will need to possess the following skills and competencies: * Excellent communication and interpersonal skills * Strong attention to detail and organizational skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Proficiency in Microsoft Office Suite * Ability to use sound judgment and discretion regarding confidential information * Strong problem-solving and critical thinking skills * Ability to work independently and as part of a team

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to supporting the growth and development of our employees. As a Data Entry and Claims Specialist, you will have opportunities to: * Develop your skills and knowledge in data entry, claims processing, and customer service * Participate in training and development programs to enhance your performance and career prospects * Collaborate with a dynamic team of professionals who share your passion for delivering exceptional member services * Contribute to the success of our organization and make a positive impact in the lives of our members

Work Environment and Company Culture

We are proud to offer a positive and inclusive work environment that values diversity, equity, and inclusion. Our team is committed to: * Providing exceptional member services and promoting a culture of excellence * Fostering a collaborative and supportive work environment * Encouraging open communication and feedback * Embracing innovation and continuous improvement * Supporting the growth and development of our employees

Compensation, Perks, and Benefits

We offer a competitive compensation package that includes: * A salary that reflects your skills and experience * Opportunities for career growth and advancement * Comprehensive benefits package, including health, dental, and vision insurance * Paid time off and holidays * Professional development and training opportunities * Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and detail-oriented individual with a passion for delivering exceptional member services, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Confidentiality Notice

All applications will be kept confidential according to EEO guidelines. Apply for this job