Experienced Customer Service Representative – Gonzales at blithequark
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! blithequark, a leading Consumer Finance company, is seeking an experienced Customer Service Representative to join our team in Gonzales.
About blithequark
blithequark, one of America's largest privately-owned Consumer Finance companies, has been helping individuals achieve their financial goals for over 80 years. With a strong commitment to customer satisfaction and a focus on community development, we've built a reputation as a trusted partner in the financial services industry. Our team of dedicated professionals is passionate about delivering exceptional service and creating long-term relationships with our customers.
Why Join blithequark?
At blithequark, we believe that our employees are the key to our success. That's why we offer a comprehensive benefits package, including:
- Skill development & growth opportunities: We invest in our employees' growth and development, providing training and mentorship to help you achieve your career goals.
- Complete position-based training program: Our comprehensive training program ensures that you have the skills and knowledge you need to excel in your role.
- Coaching and mentorship: Our experienced coaches and mentors will guide you every step of the way, helping you navigate challenges and achieve success.
- Strong hire-from-within policy: We believe in promoting from within, so you'll have opportunities to advance your career and take on new challenges.
- Comprehensive benefit package: Our benefits package includes medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
- Awards, recognition, & appreciation: We celebrate our employees' achievements and show our appreciation for their hard work and dedication.
Essential Job Functions
As a Customer Service Representative at blithequark, you'll be responsible for:
Demonstrating a high level of customer assistance
by phone and in-person, ensuring that every customer interaction is positive and memorable.
Receiving and recording payments
in customer accounts, maintaining accurate and up-to-date records.
Marketing to current and former customers
over the phone and in-person, identifying opportunities to grow our business and increase customer satisfaction.
Maintaining and securing cash drawer and accounting activities
, including balancing and preparing deposits, to ensure the integrity of our financial systems.
Performing office administrative activities
, such as checking branch mail, filing, and office supplies, to maintain a clean and organized workspace.
Investigating credit and processing loan applications
, ensuring that our customers receive the financial solutions they need to achieve their goals.
Performing all other duties and responsibilities
as assigned, demonstrating flexibility and a willingness to adapt to changing circumstances.
Required Qualifications
To be successful in this role, you'll need:
A high school diploma or equivalent
, demonstrating a strong foundation in basic math and communication skills.
Effective communication and time management skills
, enabling you to interact with customers, colleagues, and management in a professional and efficient manner.
Reliable personal transportation with insurance
, ensuring that you can travel to and from work safely and conveniently.
Ability to stand and sit for long periods of time
, as well as lift and maneuver up to 20 pounds, to meet the physical demands of the role.
How to Apply
If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we want to hear from you! To apply, click the link below or text "TLJobs" to 601-565-4541. Apply Job! Don't miss this opportunity to join a dynamic team and start your career with blithequark today! Apply for this job