Experienced Licensed Personal Lines Insurance Customer Service Representative (Remote) – Join arenaflex's Global Team

Are you a highly motivated and customer-focused individual looking for a new challenge in the insurance industry? Do you have a passion for delivering exceptional customer experiences and a strong desire to grow your career in a dynamic and supportive environment? If so, we invite you to join arenaflex's global team as a Licensed Personal Lines Insurance Customer Service Representative (Remote).

About arenaflex

arenaflex is a forward-thinking global organization that values its people and fosters a culture of inclusivity, diversity, and innovation. We are proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" every year. Our team of game-changers from over 70 countries comes together to help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.

Career Growth and Personal Development

As a Licensed Personal Lines Insurance Customer Service Representative at arenaflex, you'll have the opportunity to reimagine your career journey and develop "friends for life" along the way. We'll provide you with all the training, technologies, and continuing support you need to succeed. Plus, with a strong focus on career growth and personal development, you'll have the chance to advance your career and achieve your goals. In fact, about 80% of our managers and leaders have been promoted from within!

What You'll Do in This Role

As a Licensed Personal Lines Insurance Customer Service Representative, you'll work from home and:

• Actively listen and ask questions to identify customer needs
• Advise on plan options, coverages, and pricing
• Process new and/or amended enrollments
• Ensure our clients' customers enjoy authentic experiences
• Deliver expert customer experiences...with a smile

Your Qualifications

To succeed in this role, you'll need:

• 1+ years of customer service experience
• An active Personal Lines resident license
• A high school diploma or GED
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Passion for helping others
• Patient and empathetic nature
• Ability to pass a background check
• Must reside in the United States or have a valid U.S. address for residence

What's in It for You

As a Licensed Personal Lines Insurance Customer Service Representative at arenaflex, you'll enjoy:

• A competitive pay rate of $18/hour ($20/hour for bilingual Spanish)
• Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in various topics
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
• A range of other perks and benefits

Join Our Team

If you're a motivated and customer-focused individual looking for a new challenge in the insurance industry, we invite you to join arenaflex's global team as a Licensed Personal Lines Insurance Customer Service Representative (Remote). Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Equal Opportunity Employer

arenaflex is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

Location

USA, OH, Work-at-Home

Language Requirements

English

Time Type

Full-time

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed

Currently, this position may be performed only in the states listed here.

Equal Employment Opportunity

arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: - English (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf) - Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRightsSp6.12.pdf)

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