Experienced Temporary Entry Level Customer Service Representative – Holiday Season Remote Assignment
Are you looking for a unique opportunity to work from the comfort of your own home and earn some extra cash before the holiday season? Look no further! arenaflex is seeking enthusiastic Temporary Entry Level Customer Service Representatives to join our dynamic team for a 3-week remote assignment starting on or around Wednesday, November 21st and wrapping up around Tuesday, December 17th. As a Temporary Entry Level Customer Service Representative, you will be the friendly voice our customers hear when they place their orders. Your role will involve answering continuous inbound phone calls, taking and entering customer orders into the system, and escalating any additional customer service needs. With competitive pay starting at $14.00 per hour plus upsell commission, flexible scheduling, and a shift premium of $0.50 per hour for hours worked after 4:30 PM, this role offers the perfect blend of flexibility and earning potential.
About arenaflex
arenaflex is a customer-centric business that supports warehousing, information technology, and contact centers. We are an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies. We generously support the communities we work in and offer many benefits and programs that support the well-being of our employees.
Key Responsibilities
As a Temporary Entry Level Customer Service Representative, your key responsibilities will include:
- Answering continuous inbound phone calls
- Taking and entering customer orders into the system
- Escalating any additional customer service needs
- Providing excellent customer service and ensuring customer satisfaction
- Meeting or exceeding performance metrics and sales targets
What's in it for you?
* Competitive pay starting at $14.00 per hour plus upsell commission
- Shift premium of $0.50 per hour for hours worked after 4:30 PM
- Flexible scheduling: Choose your own days and hours between 7:00 AM - 7:00 PM, Monday through Friday, to meet the required 30+ hours of weekly availability
- Paid training
- Employee discounts up to 50%
- Booster Discount Certificates that allow employees to purchase company products for free
- Opportunity to work from the comfort of your own home
Requirements
To be successful in this role, you will need to have:
- At least 30+ hours of weekly availability between 7:00 AM and 7:00 PM CST
- A PC or Laptop with:
+ Current and supported MS Windows 10 or 11 Operating System (No Mac, Vista, Chromebook, or XP) + Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer + 8GB RAM or installed memory + 10GB of Free Hard Disk Space
- Dedicated High Speed Internet:
+ Internet Download Speed: 10.0 MBPS + Internet Upload Speed: 5.0 MBPS + Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)
- Keyboard: Function Keys (F-Keys)
- Wired USB Headset
- Webcams are recommended (not required)
- Dual monitors recommended (not required)
- Minimum monitor size of 17+ inches recommended (not required)
- External mouse recommended (not required)
Preferred Requirements
* Previous customer service experience
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of Microsoft Office
Benefits and Perks
As a Temporary/Part-Time employee of arenaflex, you will be eligible for the following benefits and perks:
- Performance Based Pay/Incentives
- Shift Premium pay for 2nd, 3rd, and Weekend shifts
- Holiday Pay for employees returning for their fifth consecutive season
- Safety and Attendance Incentives
- Employee Discounts - Our employee sales program offers employee discounts on items ordered from our catalogs and selected Outlet Store. Discounts range from 45% to 50% off.
- Employee Mini Stores - Discounted product offered at our multiple Employee Only Stores
- Flexible Work Schedules
How to Apply
If you are a motivated and enthusiastic individual looking for a unique opportunity to work from home and earn some extra cash before the holiday season, apply now! Please ensure you enter a valid email address that you check regularly when completing the application. You can expect emails from [email protected] and [email protected]. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses. Apply Job!
About Us
arenaflex is a customer-centric business that supports warehousing, information technology, and contact centers. We are an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies. We generously support the communities we work in and offer many benefits and programs that support the well-being of our employees.
Contact Us
If you have any additional questions or concerns, please do not hesitate to contact us at 608-328-8480. We look forward to hearing from you and welcoming you to our team! Apply for this job