Site Reliability Engineer - FedRAMP (Austin - Texas)
Confluent is a leader in data streaming technology, seeking a Site Reliability Engineer to support federal agencies by ensuring the reliability and performance of Confluent Cloud systems. The role involves maintaining federal compliance, deploying production changes, and participating in monitoring and incident handling of distributed systems.
Responsibilities
- Understand and participate in the changing FedRAMP space by quickly ramping up with the 20x controls and building upon these to maintain federal compliance
- Own and champion high operational standards of Confluent Cloud systems leveraged by federal agencies
- Deploy production changes to Confluent Cloud systems and infrastructure through established change management processes
- Assist with process improvements and adoption of change management
- Own monitoring and incident handling of complex distributed systems, engaging engineering teams when needed through an escort model system
- Act as a core member of Confluents Business Continuity Plan and Disaster Recovery team with efforts across 3 large verticals
- Innovate and design solutions to reduce toil, bolster operational maturity, and make day-to-day worklife easier
- Participate in a 24/7 on-call rotation to maintain the integrity of Confluent Cloud for Government systems
Skills
- 0-2 years of relevant experience
- Experience in Cloud Native technologies with experience operating production services in the cloud
- Fundamentals of Distributed Systems and their design
- Knowledge of Kubernetes and containerization
- Proficiency in infrastructure as code (Terraform preferred)
- Experience with telemetry tooling to monitor production systems (DataDog, Grafana, Prometheus)
- Exposure and understanding of BCP/DR and high availability exercises
- Ability to quickly problem-solve and troubleshoot critical services
- Proficiency with scripting and automation (e.g Go, Java, Python, Bash)
- Exceptional teamwork, collaboration skills, and the ability to act critically with minimal supervision at times in a remote first environment
- Experience with a rotating on-call schedule to provide 24/7 support
- BS Degree in Computer Science, Engineering, or equivalent experience
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