Program Analyst (HHS)

Skylight is a digital consultancy focused on helping government agencies improve public services through design and technology. The Program Analyst role involves supporting project teams by coordinating tasks, tracking progress, and ensuring effective communication to enhance service delivery for government partners.

Responsibilities

• Support program and project teams with day-to-day coordination, tracking, and follow-through
• Maintain trackers, spreadsheets, and dashboards that support oversight and reporting
• Collect inputs and help with basic analysis related to milestones, deliverables, and performance
• Prepare clear briefings, memos, reports, and presentations for internal and client audiences
• Take meeting notes, capture decisions, track action items, and help unblock progress
• Document processes, workflows, and SOPs so teams can work consistently and scale what’s working
• Organize and maintain shared digital files, records, and supporting documentation
• Coordinate across team members so priorities, risks, and deadlines stay visible and understood
• Share status updates and help keep communication flowing across workstreams
• Follow established federal and organizational processes for confidentiality and data handling
• Adapt to changing priorities and support multiple workstreams as needed

Skills

• Strong organization and follow-through across multiple tasks and deadlines
• Clear written and verbal communication
• Detail-oriented, with strong accuracy in tracking and documentation
• Comfortable with spreadsheets and docs (Excel and/or Google Sheets)
• Able to follow established processes, flag issues early, and ask for clarification when needed
• Sound judgment handling sensitive information
• Ability to work successfully in a professional services / client environment
• Ability to spend time on‑site at HHS in Washington, DC — either by being based locally or by traveling regularly for in‑person work when it's important
• A mindset and work approach that align with Skylight's core values
• All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment
• You must be legally authorized to work in the U.S. now and in the future without sponsorship
• As a government contractor, you may be required to obtain a public trust or security clearance
• You may be required to complete a company background check successfully
• Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute
• Familiarity with federal agencies or large, complex organizations
• Basic understanding of data, analytics, or program evaluation concepts
• Experience managing or supporting cross-functional teams or projects
• Prior experience working in the civic tech space
• Experience working in a remote-team environment

Benefits

• Medical insurance, dental insurance, vision insurance
• Short-term and long-term disability insurance
• Life and AD&D insurance
• Dependent care FSA, healthcare FSA, health savings account
• Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period
• Flexible paid time-off-policy (generally around 25 days per year), plus 11 paid federal holidays
• Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents
• Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options
• Business development / sales bonuses
• Referral bonuses
• Annual $2,000 allowance for professional development
• Annual $750 allowance for tech-related purchases
• Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)
• Dollar-for-dollar charity donation matching, up to $500 per year
• Flexible, remote-friendly work environment
• An environment that empowers you to unleash your superpowers for public good

Company Overview