Director, Field Readiness - AI-Driven Launch Strategy

Position: Director, Field Future Readiness - AI-Driven Launch Strategy Choose Location Choose Location### Summary There are 5 Director, Field Future Readiness positions associated with this posting. The roles are as follow:

• Director, Field Future Readiness – Cardiovascular
• Director, Field Future Readiness – Immunology
• Director, Field Future Readiness – Neuroscience
• Director, Future Readiness – Oncology
• Director, Future Readiness - Radioligand Therapy #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 50% travel.

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. At Novartis, we’re committed to transforming how we engage with customers to help improve and extend lives. The Director, Future Readiness, plays a key role in aligning long-term therapeutic strategies with innovative customer engagement approaches. This forward-looking partner works alongside sales leadership to shape models that support launches, lifecycle planning, and the broader brand vision. By bridging strategy with enterprise transformation, the role helps ensure our innovations reach customers in meaningful and lasting ways.###

About the Role

• * Key Responsibilities:
• ** Proactively engage with customers—including health system leaders, community prescribers, and their staff—through regular meetings and ongoing dialogue to ensure our strategies remain grounded in real‑world needs and informed by actionable, field‑driven insights
• Collaborate with, General Managers, and Integrated Product Strategy Teams (IPSTs) /functional field brand team stakeholders to shape future-ready customer engagement strategies that reflect each brand’s customer/patient-centered vision.
• Champion and educate IPST stakeholders on modern engagement approaches and integrating digital, data, and technology into launch and go-to-market planning.
• Serve as a trusted voice in brand forums, influencing decisions and driving adoption of new engagement models and technologies.
• Partner with the Customer Engagement Launch Excellence team to co-create / influence launch strategies to drive strong market impact through tailored engagement capabilities.
• Apply advanced analytics, AI insights, and real-time field feedback to continuously refine launch and engagement strategies.
• Continuously build future-ready skills in digital engagement, data science, agile ways of working, and technology adoption.
• Define clear milestones and success metrics to ensure IPSTs develop the resources, tools, and field enablement needed to support execution within the new engagement go‑to‑market models
• Promote a culture of innovation and learning by sharing insights and best practices across teams.
• * Essential Requirements:
• ** Bachelor’s degree required from 4-year college or university.
• 10+ years’ experience in pharmaceutical, biotech, healthcare, or tech-driven industries, with a focus on customer engagement, marketing, or field strategy. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors.
• Proven success leading brand-level strategies, launch readiness, or go-to-market transformations in complex, matrixed environments.
• Strong track record of partnering with senior leaders across commercial, brand, and field teams to shape strategy and drive execution.
• Deep understanding of customer engagement models and go-to-market design, with the ability to scale customer-first thinking.
• Skilled at navigating large organizations with agility and resilience.
• Exceptional communication and executive presence, with the ability to lead change and inspire alignment across diverse teams.
• Passion for innovation and continuous learning, with a future-focused mindset and comfort working in dynamic environments.
• * Desirable Requirements:
• ** Strategic and collaborative leader with a passion for shaping…

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