Experienced Learning Experience Designer – WW Customer Trust Training, Risk LXD Team at arenaflex

Are you a passionate learning professional with a knack for creating meaningful learning experiences that drive business results? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join the WW Customer Trust Training – Learning Experience Design (LXD) team at arenaflex as an Experienced Learning Experience Designer.

About arenaflex

arenaflex is a leading global company that is revolutionizing the way people learn and grow. Our mission is to empower individuals and teams to achieve their full potential through innovative learning experiences. As a Learning Experience Designer on our WW Customer Trust Training LXD team, you will play a critical role in shaping the future of learning at arenaflex.

About the WW Customer Trust Training LXD Team

We are a dynamic team of Learning Experience Designers, Project/Program Managers, and Managers who are passionate about creating great learning experiences for associates and investigators. Our primary responsibility is to design and develop learning programs that support new hires, upskilling, and other trainings that provide the resources needed to effectively do their job. We believe in continuous learning, inclusive curriculum design, localization, video-based learning, enhanced practice, proactive maintenance of our curricula, and measuring the learner experience through customer feedback and curriculum evaluation.

Key Job Responsibilities

As a Learning Experience Designer on our WW Customer Trust Training LXD team, you will be responsible for:

• Developing Engaging Learning Experiences: Create interactive and immersive e-learning experiences that drive on-the-job performance improvement using authoring tools like Storyline, Rise, Camtasia, Captivate, or similar development tools.
• Curriculum Maintenance and Review: Manage and execute curriculum maintenance review and implementation cycles to ensure our learning experiences are always up-to-date and relevant.
• Mentoring and Coaching: Mentor or coach new LXDs and apprentices on design and processes to ensure knowledge transfer and growth within the team.
• Consulting with Customers: Consult with customers to define the problem to be solved and the best solution to that problem, ensuring our learning experiences meet their needs.
• Process Improvement: Contribute to the improvement of processes and curriculum templates to minimize the development time for new training materials.
• Program Consulting: Employ project management skills and tools to manage multiple medium to large-scale projects from analysis through delivery concurrently, ensuring timely and effective delivery of learning experiences.
• Data-Driven Insights: Embed data collection and feedback mechanisms throughout our learning solutions to generate data-driven, actionable insights into the Investigator Learning Experience, leading efforts to drive continuous performance improvement from those insights.
• Collaboration and Stakeholder Management: Collaborate effectively with global stakeholder teams, including Training Delivery, Learner Performance, Operations, Quality, and GPO, to identify knowledge gaps and develop technical and non-technical training content.

Essential Qualifications

* 5+ years of program or project management experience

• 5+ years of working cross-functionally with tech and non-tech teams experience
• 5+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

* 5+ years of driving end-to-end delivery and communicating results to senior leadership experience

• 5+ years of driving process improvements experience
• 3+ years of managing stakeholders in cross-functional project experience
• 3+ years of change management experience

What We Offer

As a Learning Experience Designer on our WW Customer Trust Training LXD team, you will enjoy a dynamic and supportive work environment that offers:

• Opportunities for growth and professional development
• Collaborative and inclusive team culture
• Flexible work arrangements to support work-life balance
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) matching program
• Paid time off and holidays
• Access to cutting-edge technology and tools
• Opportunities to work on high-impact projects that drive business results

How to Apply

If you are a passionate learning professional with a knack for creating meaningful learning experiences, we invite you to apply for the Experienced Learning Experience Designer position on our WW Customer Trust Training LXD team at arenaflex. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role. Note: arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. Apply for this job