Experienced Data Entry & Reporting Specialist – Web & Cloud Application Development

At arenaflex, we're on a mission to empower restaurants and consumers globally by providing innovative digital ordering and customer engagement solutions. We're seeking a detail-oriented and dedicated Data Entry & Reporting Specialist to join our team. As a key member of our account management team, you'll play a vital role in ensuring high-quality data for multiple clients, supporting our account management team, and driving business growth.

About arenaflex

Headquartered in the USA, arenaflex is the global leader in digital ordering and customer engagement solutions. For over a decade, we've developed revolutionary self-service, ordering, and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise-class solution – to create world-class digital engagement solutions.

Our Mission and Passion

Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device – one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and making the till grow for arenaflex and our customers.

Thriving at arenaflex

As a member of arenaflex, you'll embody our core values:

• Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to arenaflex's stage of development, resources, and stated goals.
• Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
• Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
• Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
• Drive Results: Focus on achieving tangible outcomes and delivering high performance.
• Own It: Take responsibility for your actions and the success of your work.
• Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.

Key Responsibilities

As a Data Entry & Reporting Specialist, you'll be responsible for:

Performing accurate data entry

for multiple clients to ensure records are maintained to the highest standard.

Running and generating reports

as required, ensuring data integrity and adherence to established reporting formats.

Supporting the account management team

by providing timely and accurate information for client accounts.

Communicating with franchisees or corporate contacts

when needed to confirm details, resolve discrepancies, and ensure consistent data quality.

Conducting regular data cleanup tasks

to maintain database accuracy and reliability.

Identifying data inconsistencies

and taking corrective action to improve data quality.

Providing general administrative support

as needed within the account management team.

Qualifications

To be successful in this role, you'll need:

1+ years of proven experience

in data entry or a related field, preferably in a client-focused environment.

Strong attention to detail

and commitment to data accuracy.

Proficiency in Microsoft Excel

and other reporting tools; experience with data management software is a plus.

Strong communication skills

, with the ability to professionally interact with clients and internal teams.

Ability to work both independently

and collaboratively in a team-oriented environment.

Strong organizational skills

and ability to manage multiple tasks efficiently.

Essential Skills and Competencies

* Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong attention to detail and commitment to data accuracy
• Proficiency in Microsoft Excel and other reporting tools
• Experience with data management software is a plus

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers.

We offer

College tuition and education assistance programs

*

Udemy Learning courses

and ongoing learning and development opportunities

Mentorship and coaching

from experienced professionals

Opportunities for career advancement

and professional growth

Work Environment and Company Culture

arenaflex is a dynamic and innovative company that values diversity, inclusion, and employee well-being.

We offer

Flexible work arrangements

, including remote work options

Collaborative and supportive work environment

*

Opportunities for professional growth and development

*

Recognition and rewards

for outstanding performance

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Expected base salary range: $24.10 - $31.25 per hour or $50,000 - $65,000 annualized base salary; plus benefits

Total starting compensation

will be determined based on all lawful criteria, company policy, and best practices

• Equity: All employees within the U.S. are eligible to participate in the Stock Option Plan
• Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision, and FSA benefits
• Holidays: The company observes ten (10) paid holidays per calendar year
• Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years
• Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan

How to Apply

If you're a motivated and detail-oriented individual who is passionate about data entry and reporting, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. Apply for this job