Part Time Seasonal Customer Service Agent - arenaflex TQO

Join the arenaflex Team and Help Us Keep Climbing

Are you passionate about delivering world-class service to customers? Do you thrive in a fast-paced environment where no two days are the same? Look no further than arenaflex, where our commitment to excellence is matched only by our dedication to our customers. As a Part Time Seasonal Customer Service Agent, you will play a critical role in ensuring that every customer feels like the most valued person, every time they interact with arenaflex.

About arenaflex

arenaflex is a leading provider of innovative solutions and services that empower individuals and businesses to reach new heights. Our brand is built on a foundation of Care, Integrity, Resilience, Servant Leadership, and Teamwork, and we're committed to living these values every day, in everything we do. At arenaflex, our people are our success, and we're passionate about sharing success with our employees. Whether you're a seasoned professional or just starting your career, we offer a dynamic and supportive environment that will help you grow and thrive.

Key Responsibilities

As a Part Time Seasonal Customer Service Agent, you will be responsible for providing exceptional service to customers in our Ticket and Gate areas. Your primary focus will be on ensuring that every customer has a smooth and pleasant travel experience, from ticketing and baggage check-in to gate boarding and beyond. Your responsibilities will include:

Ticket Agent:

+ Greet customers and assist them with the ticketing and baggage check-in process + Use a computer to sell, print, and reissue tickets + Manage the check-in process, ensuring that customers have the proper documentation for travel + Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts + Practice safety conscious behaviors in all operational processes and procedures

Gate Agent:

+ Assist customers with routing, trip planning, and gate boarding + Use computers to assist customers with seat availability, gate announcements, flight status, checking, and handling baggage + Operate jet ways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors + Practice safety conscious behaviors in all operational processes and procedures

Benefits and Perks to Help You Keep Climbing

At arenaflex, we're committed to sharing success with our employees. Our culture is built on a shared dedication to living our values, and we offer a range of benefits and perks to help you grow and thrive in your career. Some of the benefits you can expect include:

Delta benefits:

arenaflex offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and other perks.

Career growth opportunities:

arenaflex is a dynamic and growing company, and we offer a range of opportunities for career growth and development.

Learning and development:

We're committed to helping our employees learn and grow, and we offer a range of training and development programs to help you succeed.

Work-life balance:

arenaflex understands the importance of work-life balance, and we offer flexible scheduling and other benefits to help you achieve a healthy balance between work and personal life.

What You Need to Succeed

To be successful in this role, you'll need to have:

High school diploma or GED equivalent:

A high school diploma or equivalent is required for this role.

Safety and security:

Consistently making safety and security, of self and others, the priority is essential for this role.

Diversity and inclusion:

Embracing a diverse set of people, thinking, and styles is critical for success in this role.

Age:

You must be at least 18 years of age to apply for this role.

Physical demands:

Frequently lifting bags or items weighing up to and including 80 pounds is a requirement for this role.

Language skills:

You must be fluent, both written and orally, in English, and Spanish is a plus.

Computer skills:

Entry-level computer skills are required for this role.

Communication skills:

Strong verbal and written communication skills, using appropriate grammar, tone, and pronunciation, are essential for success in this role.

Availability:

You must be willing to work a fixed and/or rotating schedule, including afternoons, evenings, weekends, and holidays.

What Will Give You a Competitive Edge

While not required, the following qualifications will give you a competitive edge in this role:

Experience:

Previous experience in customer service or a related field is a plus.

Education:

A degree in a related field, such as hospitality or business, is a plus.

Join the arenaflex Team Today

If you're passionate about delivering world-class service to customers and are looking for a dynamic and supportive environment to grow and thrive, we encourage you to apply for this exciting opportunity. Don't miss out on the chance to join the arenaflex team and help us keep climbing to new heights. Apply for this job