Experienced Customer Service Credit Specialist 3 (New Accounts Servicing) – Hybrid Work Model – Meridian, ID

At arenaflex, we're committed to delivering exceptional customer experiences and driving business growth through innovative solutions. As a key member of our Operations - Services team, the Customer Service Credit Specialist 3 (New Accounts Servicing) will play a vital role in maintaining data quality, monitoring credit exposure, and adhering to overall credit policies. If you're a motivated and detail-oriented professional with a passion for customer service, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading global financial services company that provides a wide range of financial products and services to individuals, corporations, and governments. With a rich history of innovation and a commitment to excellence, we've built a reputation as a trusted partner in the financial industry. Our team of dedicated professionals is passionate about delivering exceptional customer experiences and driving business growth through innovative solutions.

Job Summary

The Customer Service Credit Specialist 3 (New Accounts Servicing) is an entry-level position that requires capturing and recording data related to credit exposure, obligors, and facilities in relevant credit systems. This role involves working closely with the Operations - Services team to maintain data quality, monitor credit exposure, and adhere to overall credit policies. As a key member of our team, you'll have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.

Responsibilities

As a Customer Service Credit Specialist 3 (New Accounts Servicing), you'll be responsible for:

• Providing assistance to a variety of products and services, including new account servicing
• Assisting on assignments of moderate complexity under general supervision
• Assisting on a wide range of specialized administrative and technical tasks, including data entry and record-keeping
• Exchanging moderately complex information with others, including customers, colleagues, and management
• Evaluating and selecting solutions to complete limited complexity assignments, including resolving customer complaints and issues
• Appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding arenaflex, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency

Qualifications

To be successful in this role, you'll need:

• 1 year of relevant experience in a customer service or credit-related role
• Basic knowledge of the organization and its policies
• Demonstrated technical and administrative knowledge, including data entry and record-keeping
• Consistently demonstrates clear and concise written and verbal communication as well as listening skills
• High School diploma or equivalent

Education

arenaflex is committed to investing in the development of our employees. As a Customer Service Credit Specialist 3 (New Accounts Servicing), you'll have access to a range of training and development opportunities, including on-the-job training, workshops, and online courses.

Work Environment and Company Culture

arenaflex is a dynamic and supportive work environment that values diversity, inclusion, and employee well-being. As a Customer Service Credit Specialist 3 (New Accounts Servicing), you'll work in a hybrid work model, with a mix of on-site and remote work arrangements. Our team is passionate about delivering exceptional customer experiences and driving business growth through innovative solutions.

Compensation and Benefits

arenaflex offers a competitive compensation package, including a salary range of $38,480.00 - $50,770.00 per year, depending on experience and qualifications. We also offer a range of benefits, including health insurance, retirement savings, and paid time off.

Career Growth Opportunities

arenaflex is committed to investing in the development of our employees. As a Customer Service Credit Specialist 3 (New Accounts Servicing), you'll have access to a range of career growth opportunities, including promotions, transfers, and training and development programs.

How to Apply

If you're a motivated and detail-oriented professional with a passion for customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our online application system. Apply Now!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, inclusion, and employee well-being. Effective November 1, 2021, arenaflex requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment. Apply for this job