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[Remote] Sales Development Representative- Healthcare

Remote Full-time Live

Note: The job is a remote job and is open to candidates in USA. Hyland is a fast-scaling technology company building momentum, and they are seeking a Sales Development Representative to join their team. This role focuses on outbound prospecting, cold calling, and qualifying leads to support the sales team and drive growth.

Responsibilities

  • Own outbound prospecting efforts, with a strong focus on cold calling, email, and multi‑channel outreach
  • Connect with a high volume of leads to quickly determine customer fit and sales potential
  • Participate in discovery calls alongside Account Managers to qualify prospects, gather insights, and introduce core product offerings
  • Maintain purposeful, consistent contact with prospects to educate, build trust, and move opportunities forward
  • Generate new qualified leads by building target account lists and executing calling and email campaigns
  • Represent the company at trade shows and events, engaging prospects and ensuring timely, thoughtful follow‑up
  • Accurately document all prospect activity and interactions in internal systems and CRM tools
  • Seamlessly transition qualified opportunities to Account Managers, ensuring all relevant customer context is shared
  • Review and support RFPs, assisting prospects with documentation as needed
  • Leverage a modern, multi‑tactical sales technology stack to maximize outreach effectiveness
  • Partner with field reps and cross‑functional teams to support targeted campaigns and growth initiatives
  • Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

Skills

  • Bachelor's degree or equivalent practical experience
  • Direct experience with our tech stack such as; Salesforce, Salesloft, 6sense, LinkedIn Sales Navigator, and ZoomInfo
  • Experience in inside sales or sales development, with a strong emphasis on outbound cold calling
  • Comfort operating in a fast‑paced, quota‑driven environment where activity fuels results
  • Clear, confident communication skills — you know how to adapt your message to your audience
  • Proven ability to build rapport quickly and earn trust over the phone and virtually
  • Strong business acumen with a curiosity for technology and how it solves real problems
  • Self‑motivated, competitive, and energized by goals and performance metrics
  • Skilled at asking thoughtful, probing questions to uncover meaningful insights
  • Highly organized, detail‑oriented, and disciplined about updating systems and tracking progress
  • Proficiency with Microsoft Windows and Office tools
  • Ability to travel up to 5% for events or team needs

Benefits

  • Eligible for benefits
  • Fully remote work — work from anywhere in the US while staying connected to a driven, collaborative team
  • Join a hyper‑growth tech company where sales performance directly fuels company success
  • Clear career paths into Digital Territory Sales Managers or leadership roles
  • Supportive, sales culture that values coaching and learning

Company Overview

  • Hyland uniquely empowers your organization with unified access to AI-enabled enterprise content and unstructured data across repositories, unlocking profound insights that fuel innovations – fundamentally redefining how you operate and engage with those you serve. It was founded in 1991, and is headquartered in Westlake, OH, US, with a workforce of 1001-5000 employees. Its website is https://www.hyland.com/.
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