Outreach Specialist - LOCAL SOUTH JERSEY CANDIDATES ONLY
Benefits:
- 401(k)
- Employee discounts
- Health insurance
- Paid time off
- 401(k) matching
- Increase program visibility and participation.
- Coordinate with Trade Allies and customers
- Improve effectiveness of marketing and outreach to underserved customer segments.
- Promote Energy Efficiency programs to commercial customers and work with contractors via one on one meetings, presentations, and networking throughout Atlantic City Electric's territory in Southern NJ
- Support the Program’s awareness and long-term relationship management strategies by clearly articulating Program offerings; qualify leads; and assist property owners/managers in determining potential electric Energy Efficiency improvements.
- Implement outreach campaigns – canvassing, phone call and email campaigns – to “generate leads and opportunities” into projects for the Programs
- Actively support day-to-day outreach and recruitment of Trade Allies.
- Data entry and management of contacts and opportunities in customer relationship management (CRM) database.
- Represent program at applicable community meetings
- Actively engage appropriate local and industry groups and associations
- Represent the offering, generate leads and answer inquiries at trade shows
- Complete activity reports and other required reports
- Minimum 50-75% travel is typical - driving for meetings, appointments, etc. in the territory
- Self-starter, organized and able to work effectively independently
- Associates degree OR
- 4 years of experience in sales or outreach
- Strong time management skills.
- Excellent verbal and written communication
- Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to work independently and also collaboratively in team settings to meet deadlines in a fast-paced environment.
- Commitment to providing exceptional quality
- Home office work environment with quality internet service
- Proven success as a self-starter
- Must have a valid drivers license and reliable automobile
- Experience with CRM software (e.g., Monday.com, Salesforce,etc.)
- Outreach or customer service experience supporting business customers
- Knowledge of energy efficiency solutions
- Dependable – maintains consistent work schedule and gets work completed in specified timeframes to meet KPI’s
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- A fast learner – able to follow directions, analyze & manage data and enjoys working on a computer
- Customer and Client-focused - business customer experience a plus
- Resilient - Able to handle tight response timeframes and remain calm under pressure
- Adaptable – to new processes and system updates
- A team player
- Able to work independently and effectively in a remote work environment
Flexible work from home options available.
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