Salesforce Administrator, US (Remote)
Salesforce Administrator, US (Remote) Linnworks is looking for a Salesforce Administrator to join our global RevOps team!! This role is critical in developing innovative solutions to our most complex business problems. As our Salesforce Administrator, you will develop and maintain our Salesforce instance and the relationships between our RevOps function and the key go-to-market divisions at Linnworks. Your experience as a Salesforce Admin in the SaaS space will ensure an efficient and best-in-class Salesforce instance, helping us scale on our growth journey. This role is open to applicants living in the US Eastern or Central time zones who can work for any US employer without sponsorship. In this role, you will:
- Work closely with RevOps leaders to design & develop Salesforce-led solutions across our go-to-market functions (Sales, Marketing & Customer Operations) and deliver training to end users when required
- Handle admin functions (user maintenance, page layouts, new field creation, mass management of data) in Salesforce
- Gather detailed requests and feedback from the business for improvements or changes to the system and implement these changes using best practice development methodologies as appropriate.
- Automate processes using core Salesforce tools such as flows, approval processes and validation rules
Educate other team members on the capabilities and potential applications of Salesforce.
- Manage and maintain admin rights and external systems connected to Salesforce (Maxio/Chargify/Pardot/plus others) and become the technical point of contact across the business.
- Monitor Salesforce platform releases and liaise with Salesforce for issues and requests.
Required Experience:
- 3+ years in a position as a Certified SalesForce Admin
- Experience in crafting Salesforce solutions using declarative tools and be strong in the creation and maintenance of Flows
- Being focused and driven by solving problems and seeing results with attention to detail
- Excellent communication skills, particularly in translating business requirements into technical solutions and facilitating discussions between stakeholders and C-Level executives
- Excellent attention to detail, organization skills and documentation/written abilities
- Able to work under pressure and adapt to shifting priorities, demands and timelines, and quickly update stakeholders on impact (potential or actual)
- Be able to support developed solutions with documentation and process maps where required
- Willingness to learn about and work with other technology platforms connected to Salesforce
- Comfortable and experienced with agile ways of working
Required Certifications:
- Certified Salesforce Administrator (ADM-201)
Desirable Certifications:
- Certified Salesforce Advanced Administrator
- Certified Salesforce Platform App Builder
- Certified Salesforce CPQ
- Certified Salesforce Sales Cloud Consultant
THE GOOD STUFF We embrace diversity and inclusion and encourage our amazing team members to bring their authentic, fun selves to work every day. We offer a culture of innovation, mutual respect, support, and transparency. The competitive and comprehensive benefits our team members enjoy are designed to ensure your and your family's health.
- 401(k) Plan with employer match
- Generous medical, dental and vision plans
- Flexible spending, dependent care, and health savings accounts
- Equity
- Short Term and Long Term Disability
- Life Insurance and AD&D Insurance
- Health and Wellness Initiatives
- Workplace Flexibility
- 20 days Paid time off
- 10 Company Holidays
- 14 Sick Days
- 2 Volunteer Days
- Employee Referral Program
Who we are: At Linnworks, we're transforming how e-commerce businesses operate by automating time-consuming processes, connecting them easily to new marketplaces, and bringing orders, listings, inventory, warehouse, and fulfillment together under one roof. Our solution is already helping over 4,000 customers worldwide, but we're growing quickly, with teams in North America and Europe. By joining us, you'll be part of a company transforming lives globally while enjoying a culture where you can be yourself, have fun, and grow fast. We're fully remote, and we're also just really nice people. So, if this sounds like a good fit for you, come and work with us! Life at Linnworks: Linnworks is proud to be an Equal Opportunity Employer (EoE). We believe that diversity of experience, perspectives, and background leads to a better environment for our employees and better service for our customers. We value the training and development of our employees deeply. We are committed to continuous investment in their personal growth, providing clear paths for career progression, and equipping them with the tools and training required to become experts in their profession. Linnworks is proud to be an equal-opportunity workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sex Apply tot his job Apply To this Job