Experienced Data Entry Specialist – Asset Verification Services (AVS) Operations Team

Join arenaflex, a leading provider of risk assessment solutions, as a Data Entry Specialist in our Asset Verification Services (AVS) Operations Team. As a key member of our team, you will play a vital role in supporting Federal and State Government Agencies, as well as the Financial Institution Community, in ensuring equitable access to benefits through asset verification.

About arenaflex

arenaflex is the essential partner in the assessment of risk, offering a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management.

About the AVS Operations Team

The AVS Operations Team is dedicated to facilitating the accurate and secure transmission of applicant information, thereby maximizing the impact of government funds by reducing fraud and expediting benefits eligibility. Our mission is to provide exceptional service to our customers while maintaining the highest level of quality and security.

Responsibilities

As a Data Entry Specialist, you will be responsible for:

• Accurately entering financial and account balance data provided by financial institutions, meeting productivity and quality standards
• Maintaining detailed records of data entry tasks
• Processing data within the same day of receipt, adhering to strict service level agreements
• Renaming and splitting large files promptly after training
• Operating envelope inserters and other mail equipment efficiently
• Sorting incoming mail by type of data
• Contacting financial institutions regarding requests with missing account information, including phone communication if necessary
• Occasionally picking up mail from the nearby Post Office
• Performing other department responsibilities as required

Requirements

To be successful in this role, you will need:

• A college degree preferred; high school diploma required
• Proficiency in Microsoft Excel and Outlook
• 10-key proficiency (assessment will be given during interview)
• Strong commitment to high-quality performance
• Ability to objectively analyze information and draw correct conclusions
• Capable of working under pressure and meeting deadlines
• Reliable and able to work independently as well as in a team
• Efficiently handle multiple tasks without loss in productivity
• Ability to adjust to new environments and demands, functioning effectively with minimal confusion
• Must obtain contract-specific security clearance as a condition of continued employment
• Availability to work some company holidays with compensation

Benefits

arenaflex offers a comprehensive benefits package, including:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental, and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance, and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption, and surrogacy benefits
• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Compensation

The salary range for this position is $41,600.00 - $69,300.00 per year, depending on experience.

Work Environment

Our office is located in Evanston, Illinois, and this position requires hybrid work from our office. We offer a collaborative and dynamic work environment, with opportunities for growth and development.

Diversity, Equity, and Inclusion

arenaflex is committed to creating an inclusive and diverse workplace, where every employee can be their best self. We welcome applications from candidates of diverse backgrounds and underrepresented groups.

Equal Opportunity Employer

arenaflex is an equal opportunity employer, and we are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contacting 1-855-833-5120.

How to Apply

If you are a motivated and detail-oriented individual who is passionate about data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the "Apply for the job now!" link below. Apply for the job now! Apply for this job Apply for this job