Experienced Store Customer Service Specialist – Paint and Coatings Retail Sales

At arenaflex, we're passionate about inspiring and improving the world by coloring and protecting what matters. As a Store Customer Service Specialist, you'll play a vital role in delivering exceptional customer experiences, driving sales growth, and upholding the high standards of our retail stores. If you're a customer-focused, results-driven individual with a passion for paint and coatings, we want to hear from you.

About arenaflex

arenaflex is a leading manufacturer and distributor of paints, coatings, and innovative solutions that make the places and spaces in our world brighter and stronger. Our purpose is to inspire and improve the world, and our people are the driving force behind our success. We invest in our employees, providing a supportive and inclusive work environment that fosters growth, learning, and connection.

Key Responsibilities

As a Store Customer Service Specialist, you'll be responsible for:

• Ensuring high levels of customer satisfaction through excellent sales service and building productive trust relationships with wholesale and retail customers
• Assisting customers in person and over the phone by determining needs and presenting appropriate products and services
• Processing sales transactions accurately and consistently with policies and procedures
• Following and achieving sales goals on a monthly, quarterly, and yearly basis
• Maintaining precise work order files and formulas
• Pulling appropriate products from the sales floor or warehouse
• Tinting and mixing products, as needed, to customer specifications
• Stocking shelves and setting up displays
• Cleaning store equipment
• Loading/unloading delivery trucks
• Assisting in making deliveries, as needed
• Maintaining in-stock and presentable condition assigned areas
• Remaining knowledgeable on products offered and discussing available options
• Complying with inventory control procedures
• Suggesting ways to improve sales

Essential Qualifications

* Must be at least eighteen (18) years of age

• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

* Have a valid, unrestricted Driver's License

• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Skills and Competencies

* Excellent customer service and communication skills

• Strong sales and negotiation skills
• Ability to work in a fast-paced, dynamic environment
• Strong problem-solving and analytical skills
• Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Ability to work at heights and in confined spaces
• Ability to read, write, comprehend, and communicate in multiple languages

Career Growth Opportunities and Learning Benefits

At arenaflex, we invest in our employees' growth and development, providing opportunities for learning, training, and career advancement. Our comprehensive benefits package includes:

• Competitive salary and bonus structure
• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Opportunities for professional development and training
• Recognition and rewards for outstanding performance

Work Environment and Company Culture

arenaflex is committed to creating a supportive and inclusive work environment that fosters growth, learning, and connection. Our company culture values:

• Diversity, equity, and inclusion
• Employee well-being and work-life balance
• Continuous learning and professional development
• Collaboration and teamwork
• Customer satisfaction and loyalty

Compensation, Perks, and Benefits

arenaflex offers a competitive salary and bonus structure, comprehensive benefits package, and opportunities for professional development and training. The expected salary range for this position is $ [insert salary range]. The company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

How to Apply

If you're a motivated, customer-focused individual with a passion for paint and coatings, we want to hear from you. To apply for this exciting opportunity, please submit your application through our website or by clicking on the "Apply for the job now!" link below.

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

Disability Accommodation

arenaflex is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for this position, please contact our Human Resources department at [insert contact information].

Background Check

arenaflex conducts background checks on all new hires as a condition of employment. This includes a review of criminal history, which may be necessary to protect the business and its operations and reputation, as well as the safety of the company's customers, staff, employees, vendors, contractors, and the general public.

Apply Now

Don't miss this opportunity to join a dynamic and innovative company that's passionate about inspiring and improving the world. Apply now to become a Store Customer Service Specialist at arenaflex! Apply for this job