Experienced Retail Customer Service Specialist – Paint and Coatings Sales

At arenaflex, we're passionate about inspiring and improving the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. As a Retail Customer Service Specialist at arenaflex, you'll play a vital role in delivering exceptional customer experiences, driving sales growth, and contributing to our company's mission.

Job Summary:

We're seeking an experienced Retail Customer Service Specialist to join our team at Store #3142 in Clinton, IA. As a key member of our retail store team, you'll be responsible for providing exceptional customer service, building trust relationships with wholesale and retail customers, and achieving sales goals. If you're passionate about delivering outstanding customer experiences, have a strong sales background, and are eager to grow your skills and career, we encourage you to apply.

Key Responsibilities:

* Ensure high levels of customer satisfaction through excellent sales service

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Essential Qualifications:

* Must be at least eighteen (18) years of age

• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

* Have at least a High School diploma or GED

• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Skills and Competencies:

* Excellent customer service and communication skills

• Strong sales and negotiation skills
• Ability to work in a fast-paced environment and meet sales goals
• Basic math skills and accuracy with handling cash and credit transactions
• Ability to read, write, comprehend, and communicate in English and Spanish
• Ability to lift up to 70 lbs. and stand for long periods
• Basic computer skills and ability to learn arenaflex's systems and software

Career Growth Opportunities and Learning Benefits:

At arenaflex, we invest in our employees' growth and development. As a Retail Customer Service Specialist, you'll have opportunities to learn and grow with our company, including:

• On-the-job training and coaching
• Ongoing sales and customer service training
• Opportunities for career advancement and professional growth
• Access to arenaflex's employee development programs and resources
• A supportive and inclusive work environment

Work Environment and Company Culture:

arenaflex is a place where you can grow, learn, and thrive. Our company culture is built on a foundation of:

• Respect and inclusivity
• Collaboration and teamwork
• Innovation and creativity
• Customer focus and satisfaction
• Continuous learning and improvement

Compensation, Perks, and Benefits:

As a Retail Customer Service Specialist at arenaflex, you'll enjoy a competitive compensation package, including:

• Starting pay: $16.26 per hour
• Opportunities for career advancement and professional growth
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Employee discounts on arenaflex products and services

How to Apply:

If you're passionate about delivering exceptional customer experiences, have a strong sales background, and are eager to grow your skills and career, we encourage you to apply. Please submit your application online through our website or by clicking the "Apply for the job now!" link below. Apply for the job now! Apply for this job

Equal Employment Opportunity:

arenaflex is an equal employment opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive and respectful work environment. Apply for this job