Experienced Store Customer Service Specialist – Paint and Coatings Retail Sales
At arenaflex, we're dedicated to inspiring and improving the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. As a Store Customer Service Specialist, you'll play a vital role in helping our customers achieve their goals and making a lasting impact on our community.
About arenaflex
arenaflex is a leading manufacturer and distributor of paints, coatings, and related products. We're committed to delivering exceptional customer experiences, innovative solutions, and a culture of excellence. Our team is passionate about making a difference in the lives of our customers, employees, and the communities we serve.
Job Summary
We're seeking an experienced Store Customer Service Specialist to join our team in Pigeon Forge, TN. As a key member of our retail sales team, you'll be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth. If you're a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply.
Key Responsibilities
* Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistently with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Essential Qualifications
* Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver's License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications
* Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint-related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and develop their skills. As a Store Customer Service Specialist, you'll have access to:
- Ongoing training and development programs to enhance your sales and customer service skills
- Opportunities for advancement to leadership roles within the company
- A comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off
- A dynamic and supportive work environment that encourages collaboration and innovation
Work Environment and Company Culture
arenaflex is a place where creativity, innovation, and teamwork come together to drive success. Our company culture is built on a foundation of:
- Respect and inclusivity for all employees
- Open communication and transparency
- A commitment to excellence and continuous improvement
- A focus on customer satisfaction and loyalty
- A passion for making a positive impact on our community
Compensation, Perks, and Benefits
arenaflex offers a competitive salary and benefits package, including:
- A comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off
- A dynamic and supportive work environment that encourages collaboration and innovation
- Opportunities for advancement and career growth
- A commitment to ongoing training and development
How to Apply
If you're a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply. Please submit your application online, including your resume and a cover letter outlining your qualifications and experience.
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination.
Contact Us
If you have any questions or would like to learn more about this opportunity, please contact our recruitment team at [insert contact information].
Apply Now
Don't miss this opportunity to join our team and make a difference in the lives of our customers and employees. Apply now to become a Store Customer Service Specialist at arenaflex. Apply for this job