Experienced Data Entry Specialist – Eligibility Analyst at arenaflex
Join arenaflex's dynamic team and take the first step towards a rewarding career in data entry and eligibility analysis. As an Eligibility Analyst at arenaflex, you will play a vital role in ensuring the accuracy and efficiency of our data entry processes, while also providing exceptional customer service to our clients.
About arenaflex
arenaflex is a leading provider of innovative solutions in the healthcare industry. With a strong commitment to excellence and customer satisfaction, we strive to deliver high-quality services that meet the evolving needs of our clients. Our team of dedicated professionals is passionate about making a positive impact in the lives of our customers, and we are seeking like-minded individuals to join our dynamic team.
Job Summary
As an Eligibility Analyst at arenaflex, you will be responsible for reviewing and processing eligibility data, ensuring accuracy and efficiency in our data entry processes. You will work closely with our clients, vendors, and internal stakeholders to resolve issues and provide exceptional customer service. This is an exciting opportunity to grow your career in a fast-paced and dynamic environment, with opportunities for professional development and advancement.
Key Responsibilities
* Review and process eligibility data, ensuring accuracy and efficiency in our data entry processes
- Collaborate with clients, vendors, and internal stakeholders to resolve issues and provide exceptional customer service
- Use online resources to understand account design and benefits, and assist in the development of such resources
- Answer, research, and resolve eligibility and other enrollment-related issues, including client-specific data by working directly with clients, vendors, and internal partners to achieve positive service outcomes
- Apply all relevant considerations related to technical requirements, regulatory arrangements, account design, and benefit boundaries in addressing eligibility matters
- Serve as the contact between clients, vendors, and the IT department, defining and identifying business needs and solutions for non-standard arrangements
- Ensure all transactions interface consistently with downstream systems; test and approve data documents for new or existing clients using system tools and track results to prevent potential issues and better address ongoing service issues
- Collaborate with other team capabilities to facilitate the release of eligibility, plan design, and benefit data
- Complete required setup of strategy and eligibility screens together to activate system processing of plan benefits
- Code system screens, strategy, and design to support downstream processes and the generation and release of Part and Plan Support items
- Ensure all communications with clients, external managers, and vendors, including sensitive client data, adhere to HIPAA compliance requirements
Required Capabilities
* Excellent written and verbal communication skills, demonstrating the ability to communicate politely and effectively with both internal and external clients; skills include listening and empathy, constructive feedback, spelling, grammar, editing, and phone communication
- Demonstrated ability to creatively solve problems and make enhancements
- Experience with Word, Excel, and Viewpoint
- Data entry insight
- Ability to determine goal/end state and work with minimal direction to meet that expectation/end state
- Ability to manage multiple tasks and shifting priorities
- Ability to manage high work volume and direct multiple incoming work processes
- A collaborative person able to work independently when required
- Convey accurate and timely results
- Follow up as necessary to resolve an issue successfully
- Willingness to work a flexible schedule with three days of the week in the office
Preferred Capabilities
* Past comparable experience is an asset
- Education: Secondary School certificate, G.E.D., or equivalent experience
Why Join arenaflex?
* Competitive salary: $30/hour
- Remote work opportunities
- Opportunities for professional development and advancement
- Collaborative and dynamic work environment
- Comprehensive benefits package, including health, dental, and vision insurance
- Generous paid time off and holidays
- Access to cutting-edge technology and tools
- Recognition and rewards for outstanding performance
How to Apply
If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application today, and take the first step towards a rewarding career at arenaflex. Apply Now Learn More About arenaflex Apply for this job