Item Processing - Check Operations Associate - Req #578
COCC is an industry-leading fintech provider delivering innovative technology solutions. They are seeking a Check Operations Associate to process electronic files for clients accurately and timely, while ensuring service level expectations are met.
Responsibilities
- Process electronic files for clients in an accurate and timely manner
- Prepare and balance cash letters, transit deposits daily, and return files within established SLAs for each FI
- Input and verify totals for each FI to the cash letters
- Prepare cash letters for delivery to designated destinations
- Email balancing information, adjustments, and reports to FIs
- Perform re entry of rejected MICR line data and images, research functions, and exceptions handling
- Communicate issues to Client Services Payment Support for escalation
- Complete EARNS notification when assigned
- Identify all return items of five thousand dollars and over by FI
- Process adjustments related to return items including encoding errors and incorrect institutions
Skills
- High school diploma or GED required
- Ability to work accurately with electronic files, data entry, and balancing tasks
- Strong attention to detail and comfort following established procedures
- Prior banking experience preferred
- Experience performing detailed, time sensitive processing tasks
- Microsoft Office product experience, especially Excel skills
Benefits
- Hybrid schedules and ample paid time off supporting work/life balance and flexibility
- Customized training and onboarding to support you in your first year at COCC
- Robust employee development programs aligned with career pathing objectives
- Cutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggets
- Generous PTO, benefits, and competitive compensation
- On-site fitness centers, wellness incentives, and lifestyle spending accounts
- Tuition reimbursement
- One on one career coaching
- DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
- Financial planning assistance with certified professionals
- Peer recognition programs
Company Overview