Experienced Part Time Customer Service Representative – Remote Work Opportunity with arenaflex

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we want to hear from you! arenaflex is seeking a highly motivated and customer-focused Part Time Customer Service Representative to join our team. As a key member of our customer service team, you will be the face of arenaflex, providing top-notch support to our customers and ensuring their needs are met with a smile.

About arenaflex

arenaflex is a leading provider of innovative solutions and services that empower individuals and businesses to achieve their goals. Our mission is to deliver exceptional customer experiences, foster a culture of innovation, and make a positive impact on our communities. With a strong commitment to diversity, equity, and inclusion, we strive to create a workplace where everyone feels valued, respected, and empowered to succeed.

Job Summary

As a Part Time Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, resolving issues, and promoting arenaflex products and services. You will work closely with our team to ensure seamless customer experiences, and contribute to the growth and success of our organization. This is a part-time remote opportunity, with flexible scheduling to accommodate your needs.

Key Responsibilities

* Provide exceptional customer service to our customers, responding to inquiries, resolving issues, and promoting arenaflex products and services

• Use smartphone-based technology to manage rentals and inventory, ensuring accuracy and efficiency
• Move and hook up equipment, including U-Haul trucks and trailers, and clean and inspect equipment on the lot
• Answer questions and educate customers regarding products and services, providing personalized solutions to meet their needs
• Prepare rental invoices and accept equipment returned from rental, ensuring timely and accurate processing
• Install hitches and trailer wiring, and fill propane (certification offered through arenaflex upon employment)
• Drive a forklift (certification offered through arenaflex upon employment)
• Participate in ongoing continuous education through arenaflex University, staying up-to-date on industry trends and best practices
• Perform other duties as assigned, contributing to the growth and success of our organization

Minimum Qualifications

* Valid driver's license and ability to maintain a good driving record

• High school diploma or equivalent
• Available part-time/weekends and holidays
• Flexibility for inside and outside work duties (part of the duties is to sanitize the trucks)
• Customer service and computer knowledge

Preferred Qualifications

* Previous customer service experience, preferably in a retail or logistics environment

• Experience with smartphone-based technology and inventory management systems
• Certification in forklift operation and propane filling (or willingness to obtain)
• Strong communication and interpersonal skills, with the ability to work effectively with diverse groups
• Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

Benefits and Perks

* Competitive salary and benefits package

• Opportunities for advancement and career growth
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Why Join arenaflex?

* Be part of a dynamic and innovative organization that is shaping the future of customer service

• Enjoy a flexible and remote work arrangement, with opportunities for career growth and advancement
• Collaborate with a diverse and talented team of professionals who share your passion for delivering exceptional customer experiences
• Enjoy a comprehensive benefits package and perks that support your well-being and success

How to Apply

Ready to join our team? Click the link below to apply now and we'll be in touch soon! apply to this job

Equal Opportunity Employer

arenaflex is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis. Apply for this job