Experienced Customer Due Diligence (CDD) Analyst – Global Compliance Team

At arenaflex, we're revolutionizing the way people think about financial services. Our mission is to empower immigrants with the financial tools they need to thrive, wherever they go. With a platform that processes over $1 billion in monthly transactions, we're not just a fintech startup – we're a game-changer.

About arenaflex

arenaflex is a leading provider of cross-border financial services, offering instant remittances, foreign exchange services, and multi-currency accounts in one seamless experience. With 300+ employees across 15+ countries, our platform supports twelve currencies and integrates directly with local banks and mobile money providers, ensuring fast, low-cost transactions. But we're not stopping at payments. arenaflex is building a comprehensive financial ecosystem that empowers immigrants with the financial tools they need to succeed.

Our Vision

Our vision is to build the first full-stack financial services hub for the world's immigrant population. We believe that everyone deserves access to financial services that are fast, affordable, and reliable. That's why we're committed to creating a platform that meets the unique needs of immigrants, wherever they are in the world.

The Role

We're looking for an experienced Customer Due Diligence (CDD) Analyst to join our global Compliance team. As a CDD Analyst, you'll play a critical role in ensuring that arenaflex meets its regulatory obligations and maintains the highest standards of compliance. This is a fully remote entry-level position that requires occasional rotating weekend shifts.

Responsibilities

As a CDD Analyst, your responsibilities will include:

• Reviewing and verifying identification and other KYC documentation of individual and business customers at account onboarding
• Reviewing and decisioning transaction monitoring alerts
• Reviewing and decisioning sanction screening alerts
• Reviewing and clearing alerts triggered during the KYC verification process, including screenings for politically exposed persons (PEPs), negative news/adverse media, sanctions, and other suspicious activity or red flags
• Performing first review of potential higher risk customers or customers/activity displaying or indicating red flags, and escalating accounts as necessary to the relevant compliance teams
• Actively developing and maintaining knowledge of AML and criminal trends, methods, and typologies, and subsequently applying these to the assessment of customer identification, verification, and behavioral data to identify unusual activity
• Developing and maintaining standard operating procedures and other documentation as needed for CDD-related responsibilities
• Engaging in cross-functional responsibilities and assisting the Chief Compliance Officer or Team Lead where needed

Requirements

To be successful in this role, you'll need:

• Four-year degree or equivalent experience
• 1 year of experience in a compliance role at a fintech or financial institution
• Familiarity and experience with daily operational compliance responsibilities such as KYC review, ID verification, EDD, and various AML/fraud/sanctions alerts clearing and decisioning
• The ability to act independently in analyzing a customer's risk
• Proficient in Microsoft Office Suite or Google Sheets
• Excellent analytical, investigative, verbal, and written communication skills, particularly in English
• Exceptional organizational skills and fine attention to detail
• Ability to balance competing priorities on a daily basis, take ownership of work product in the absence of continuous guidance, and consistently deliver results
• Adaptability to global operational need and ability to work in a rapidly changing business and regulatory environment

What We Offer

As a CDD Analyst at arenaflex, you'll enjoy a range of benefits, including:

• Competitive salary and bonus structure
• Comprehensive health insurance and wellness programs
• Generous paid time off and holidays
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Flexible remote work arrangements

Why Join arenaflex?

At arenaflex, we're passionate about creating a platform that empowers immigrants with the financial tools they need to thrive. We're a team of innovators, thinkers, and doers who are committed to making a difference in the world. If you're looking for a challenging and rewarding role that will help you grow both personally and professionally, then we want to hear from you.

How to Apply

If you're interested in joining our team as a CDD Analyst, please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job