Experienced Customer Data and Insights Manager – Data-Driven Decision Making for arenaflex's Global SaaS Construction Platform

At arenaflex, we're revolutionizing the construction industry with our cutting-edge SaaS platform, empowering builders and contractors to streamline their operations and drive growth. As a leader in our field, we're seeking a highly skilled and experienced Customer Data and Insights Manager to join our team on a 6-month contract basis. This is a fully remote role, offering the flexibility to work from anywhere and collaborate with our global team.

About arenaflex

arenaflex is a global leader in the construction industry, providing innovative SaaS solutions that transform the way builders and contractors work. Our platform is designed to streamline operations, improve efficiency, and drive growth. With a strong focus on customer success, we're committed to delivering exceptional value to our clients and partners.

Job Summary

As a Customer Data and Insights Manager at arenaflex, you'll play a critical role in driving business decisions with data-driven insights. You'll work across multiple systems, including Salesforce, Tableau, Snowflake, and GitHub, to standardize, model, and prepare data for reporting and analytics. Your expertise will help us make informed decisions, optimize our operations, and drive growth.

Key Responsibilities

* Aggregate, transform, and standardize data from multiple systems to create a single source of truth in Tableau

• Develop and maintain DBT pipelines and ETL processes for reliable, high-quality data
• Collaborate with engineers, UX researchers, and business leaders to understand and map complex data relationships
• Build and maintain Tableau dashboards that help drive business decisions
• Support AI initiatives by ensuring clean, standardized data inputs for modeling

Essential Qualifications

* Data Management expert with enterprise data experience

• Experienced with Salesforce, especially back-end data structures and complex object relationships
• Skilled at connecting the dots across disparate datasets and creating standardized data models
• Experience with GitHub or other version control for data workflows
• Experience with large-scale data modeling for analytics for AI purposes
• Experience with AI inputs (not outputs)
• Experience from a B2B SaaS environment with multiple systems and revenue data complexities
• Strong problem solver with a knack for operational data management over pure data science

Preferred Qualifications

* Experience with data visualization tools, such as Tableau or Power BI

• Knowledge of data warehousing and ETL processes
• Familiarity with cloud-based data platforms, such as Snowflake or Amazon Redshift
• Experience with machine learning and AI algorithms
• Strong communication and collaboration skills

Skills and Competencies

* Strong analytical and problem-solving skills

• Excellent communication and collaboration skills
• Ability to work independently and as part of a global team
• Strong attention to detail and organizational skills
• Ability to adapt to changing priorities and deadlines
• Strong technical skills, including proficiency in SQL, data modeling, and data visualization

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Data and Insights Manager, you'll have opportunities to:

• Work on high-impact projects that drive business growth and innovation
• Collaborate with a global team of experts in data science, engineering, and business
• Develop your skills in data management, data visualization, and AI
• Participate in training and development programs to enhance your knowledge and skills
• Contribute to the development of arenaflex's data strategy and roadmap

Work Environment and Company Culture

arenaflex is a remote-first company, offering the flexibility to work from anywhere. Our team is global, diverse, and passionate about delivering exceptional value to our clients and partners. We're committed to creating a positive and inclusive work environment that fosters collaboration, innovation, and growth.

Compensation, Perks, and Benefits

As a contract employee, you'll receive:

• Competitive hourly rate: $53.35/hr - $55.13/hr
• Medical insurance with four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

How to Apply

If you're a motivated and experienced data professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you! Apply to this job Apply for this job