Credentialing Assistant
Keep providers connected and ready to serve—join us as a Credentialing Assistant making a real impact behind the scenes.
This is a full-time, benefit eligible position. The schedule is Monday - Friday 8:00am-5:00pm. *Remote position open to Missouri residents only.
In this detail-driven role, you’ll support the credentialing and enrollment of our providers, helping ensure they can deliver essential healthcare services across the communities we serve. Acting as a key liaison with insurance partners, you’ll help maintain accurate provider information and smooth network participation—directly contributing to access, continuity, and quality of care.
This is a great opportunity for someone who enjoys organized, behind-the-scenes work, thrives in a fast-paced environment, and takes pride in accuracy and collaboration that supports meaningful community impact.
Key Responsibilities
- Coordinate and submit information to insurance companies to establish and maintain provider network participation
- Maintain and update credentialing databases, ensuring accuracy of provider credentials and network status
- Complete and monitor primary source verifications and credentialing files for providers
- Serve as a liaison between the organization and insurance companies for roster maintenance and demographic updates
- Support additional administrative and credentialing-related tasks as needed
Requirements, Skills, Knowledge and Expertise
- High School/GED Working knowledge of various computer programs such as Excel, Word and Adobe X Professional required
- Possess good typing, clerical and computer skills, confidentiality skills and an amiable telephone personality
- Effective verbal, written and emotional ability and maturity to deal effectively with multiple stressors, deadlines and difficult situations
- Are highly detail-oriented and take pride in accuracy and organization
- Communicate clearly and professionally with both internal teams and external partners
- Enjoy managing multiple priorities and meeting deadlines in a structured environment
- Value teamwork and contributing to a mission-driven organization supporting community wellness
- Bring a proactive, solutions-focused mindset to administrative and credentialing processes