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Experienced Administrative Assistant - Customer Engagement at arenaflex

Remote Full-time Live

Join arenaflex, a dynamic and innovative organization, as we seek an experienced and highly skilled Administrative Assistant to support our Customer Engagement team. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our office, providing exceptional customer service, and contributing to the success of our Audit Managers.

About arenaflex

arenaflex is a leading organization in the industry, dedicated to delivering exceptional services and solutions to our clients. We are committed to fostering a culture of innovation, collaboration, and excellence, and we are seeking like-minded individuals to join our team. Our organization is built on a foundation of integrity, respect, and a passion for delivering outstanding results.

Job Summary

We are seeking an experienced Administrative Assistant to provide administrative support to our Audit Managers, coordinate office operations, and serve as a liaison between services and technical support. The successful candidate will possess excellent communication and organizational skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

* Assist Audit Managers with tasks and projects as delegated, ensuring timely and accurate completion of tasks.

  • Communicate daily via telephone and email to fill information requests of the Audit Managers, providing exceptional customer service and ensuring prompt responses.
  • Coordinate office operations to ensure efficient use of space, equipment, and personnel, maintaining a safe and healthy work environment.
  • Maintain liaison and coordination between services and technical support in Olympia, ensuring seamless communication and collaboration.
  • Establish, maintain, and serve as contact for office accounts, lease, and equipment maintenance, ensuring compliance with budget and policy guidelines.
  • Maintain office supplies and equipment in compliance with budget and policy guidelines, ensuring efficient use of resources.
  • Manage an inventory of team-level equipment in accordance with Office policies and team-level procedures, ensuring accurate tracking and maintenance.
  • Review and monitor team-level budgets, ensuring compliance with budget and policy guidelines.
  • Purchase card custodian, maintain and reconcile purchase card activity log and credit card statement, ensuring accurate tracking and reconciliation.
  • Review, reconcile, and act as the custodian for team recognition items, ensuring timely and accurate processing.

Requirements

* Interpret and apply administrative policies, ensuring compliance with organizational guidelines.

  • Develop, implement, and document procedures to ensure compliance with policies, maintaining a high level of accuracy and attention to detail.
  • Coordinate personnel administration including recruitment, new hire orientation, and payroll, ensuring timely and accurate processing.
  • Ensure adequate supplies and equipment are in compliance with budget and policy guidelines, maintaining a safe and healthy work environment.
  • Serve as a liaison between Audit Managers and other staff, providing exceptional customer service and ensuring seamless communication.

Essential Qualifications

* 2+ years of experience in an administrative role, preferably in a customer-facing environment.

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
  • Strong attention to detail and ability to maintain accurate records.
  • Ability to interpret and apply administrative policies, with a strong understanding of organizational guidelines.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.

Preferred Qualifications

* Experience in a similar role, preferably in a customer-facing environment.

  • Associate's or bachelor's degree in a related field, such as business administration or communications.
  • Certification in a related field, such as administrative assistance or customer service.
  • Experience with purchase card management and reconciliation.

Skills and Competencies

* Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.

  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to interpret and apply administrative policies, with a strong understanding of organizational guidelines.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Strong attention to detail and ability to maintain accurate records.
  • Ability to work effectively in a fast-paced environment, with a high level of adaptability and flexibility.

Career Growth Opportunities and Learning Benefits

* arenaflex is committed to the growth and development of our employees, offering a range of training and development opportunities to support your career goals.

  • Our organization is built on a foundation of innovation, collaboration, and excellence, providing a dynamic and supportive work environment.
  • We offer a range of benefits, including full benefits package, paid vacation, sick leave, and holidays, as well as educational and professional certification reimbursements.

Work Environment and Company Culture

* arenaflex is committed to fostering a culture of innovation, collaboration, and excellence, providing a dynamic and supportive work environment.

  • Our organization is built on a foundation of integrity, respect, and a passion for delivering outstanding results.
  • We value diversity, equity, inclusion, and respect in the workplace, providing a welcoming and inclusive environment for all employees.

Compensation, Perks, and Benefits

* arenaflex offers a competitive salary and benefits package, including full benefits, paid vacation, sick leave, and holidays.

  • We offer a range of perks and benefits, including educational and professional certification reimbursements, as well as opportunities for career growth and development.
  • Our organization is committed to providing a safe and healthy work environment, with a focus on employee well-being and satisfaction.

Conclusion

If you are a highly skilled and motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Join arenaflex as an Administrative Assistant - Customer Engagement and contribute to the success of our Audit Managers. Apply today and take the first step towards a rewarding and challenging career with our organization. Apply to this job Apply for this job

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