Experienced Customer Service Coordinator – Multi-Site Support in New York City, NY at arenaflex

Job Summary:

Join arenaflex, a leading organization in the industry, as an Experienced Customer Service Coordinator – Multi-Site Support in New York City, NY. This is a unique opportunity to work in a fast-paced, dynamic environment, providing exceptional customer service and support across multiple sites in downtown and midtown New York. As a key member of our team, you will be responsible for delivering high-quality service, ensuring seamless operations, and exceeding customer expectations.

Job Description:

Duration:

0-2+ Months (Temp to Engage)

Shift:

1st Shift (Monday to Friday)

Location:

Downtown and Midtown New York (Multi-Site Role)

Job Responsibilities:

As an Experienced Customer Service Coordinator – Multi-Site Support, you will be responsible for providing exceptional customer service and support across multiple sites in downtown and midtown New York. Your daily responsibilities will include:

• Providing coverage and support at multiple sites in NYC
• Reception, mailroom, print production, hospitality, and other office services
• Mailroom operations
• Print production (printing, assembling, binding)
• Key-op (replenishing toner and paper in printers, clearing jams)
• Greeting and assisting visitors and answering and forwarding calls
• Scheduling conference rooms through Outlook or other applications
• Communicating with customers via Outlook, Microsoft TEAMS, and in-person
• Assisting with stocking kitchen supplies, maintaining cleanliness and organization of kitchen and other office areas
• Conference room set up/take down
• Other duties, as assigned

Key Qualities:

We are looking for someone with the following qualities:

• Reliable
• Friendly and outgoing
• Willing to learn
• Customer Service Skills
• Interpersonal Skills
• Attention to Detail
• Patience and Professionalism
• Print production, Mailroom, Reception/Hospitality experience preferred
• Law Firm experience preferred
• Microsoft 365 apps, general computer experience required

Physical Requirements:

The role requires:

• Lifting (up to 50 lbs)
• Standing for extended periods
• Walking between different buildings
• Occasional lifting when shipping/receiving packages, receiving catering orders

Work Environment and Culture:

arenaflex is a dynamic and fast-paced organization that values exceptional customer service, teamwork, and innovation. As a member of our team, you will be part of a collaborative and supportive environment that encourages growth, learning, and development.

Compensation and Benefits:

arenaflex offers a competitive compensation package, including:

• Competitive hourly rate
• Opportunities for career growth and advancement
• Comprehensive benefits package
• Professional development and training opportunities
• Collaborative and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

Note:

This is a temporary to engage position, with the possibility of conversion to a permanent role. The successful candidate will be required to use public transportation throughout downtown and midtown New York to travel to different worksites. Shift hours may vary depending on location, and overtime may be required. Candidates must be available for work between 7am and 7pm and ready to adjust on a short notice.

Apply Now:

Don't miss this opportunity to join arenaflex as an Experienced Customer Service Coordinator – Multi-Site Support in New York City, NY. Apply now and take the first step towards a rewarding career in customer service and support. Apply for this job