Marketing & Communications Assistant

Opencast is a B Corp™ company focused on delivering exceptional marketing and communications services. They are seeking a Marketing & Communications Assistant to support day-to-day marketing activities, coordinate events, manage social media campaigns, and assist with internal communications.

Responsibilities

• Provide day-to-day administrative support for marketing and internal communications activity, including maintaining plans and trackers and organising digital folders
• Coordinate workflows and tasks using our Jira tooling and manage our marketing and internal communication requests, triaging work effectively and communicating with internal teams to manage expectations
• Support supplier coordination and take responsibility for organising and monitoring stock (e.g. printed publications, merchandise etc.)
• Support planning and delivery of internal and external events, including coordinating logistics with Opencast teams, partners and suppliers
• Manage event invitations and registrations, including the creation of Eventbrite events, and maintain accurate attendee lists
• Support the execution of social media campaigns, including scheduling agreed content, and ensuring a regular pipeline of content
• Amplify internal communications through reposting content on agreed internal communication channels (e.g. intranet, Microsoft Teams)
• Support alignment of activity between internal communications and external marketing to ensure consistency and join up
• Provide ad-hoc support for business development and account teams, including refinement and proof reading go-to-market content (e.g. word documents, PowerPoint presentations)
• Support with the tracking and reporting of marketing metrics, compiling reports and maintaining mailing lists and CRM systems where relevant

Skills

• Provide day-to-day administrative support for marketing and internal communications activity, including maintaining plans and trackers and organising digital folders
• Coordinate workflows and tasks using our Jira tooling and manage our marketing and internal communication requests, triaging work effectively and communicating with internal teams to manage expectations
• Support supplier coordination and take responsibility for organising and monitoring stock (e.g. printed publications, merchandise etc.)
• Support planning and delivery of internal and external events, including coordinating logistics with Opencast teams, partners and suppliers
• Manage event invitations and registrations, including the creation of Eventbrite events, and maintain accurate attendee lists
• Support the execution of social media campaigns, including scheduling agreed content, and ensuring a regular pipeline of content
• Amplify internal communications through reposting content on agreed internal communication channels (e.g. intranet, Microsoft Teams)
• Support alignment of activity between internal communications and external marketing to ensure consistency and join up
• Provide ad-hoc support for business development and account teams, including refinement and proof reading go-to-market content (e.g. word documents, PowerPoint presentations)
• Support with the tracking and reporting of marketing metrics, compiling reports and maintaining mailing lists and CRM systems where relevant
• Highly organised and able to manage multiple tasks and deadlines
• Strong attention to detail and a safe pair of hands in delivery
• Proactive and positive ‘can-do' mindset and willingness to get ‘stuck in'
• Strong written and verbal communication with a professional audience
• True team player, comfortable working with colleagues and externals
• Experience in a marketing, events or communications role preferred but not essential
• Experience with project management tools preferred but not essential
• Experience with SharePoint preferred but not essential

Benefits

• 7% employer pension contribution
• Share options
• A discretionary bonus
• 25 days’ holiday
• Access to 3 annual “life happens” days to support unexpected situations
• Wellbeing support
• Ongoing professional development
• Volunteering opportunities
• The chance to be part of a genuinely supportive team

Company Overview