Account Manager

TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for an Account Manager to join their growing team. In this role, you will act as a liaison between customers and internal teams to ensure customer satisfaction and manage the post-sales process. Responsibilities include maintaining relationships with existing accounts, managing customer retention, and identifying growth opportunities.

Responsibilities

• You will ensure communication and customer satisfaction for existing accounts and will develop relationships within your assigned territory/account list
• Manage the long-term health of our customer base and identify areas of risk and ensure retention
• Make daily strategic calls to locations aligned with senior account managers’ OEM or Auto Groups and inside sales reps account lists
• Proactively call key accounts in scheduled areas of professional service traveler visits to identify and execute growth opportunities within existing accounts

Skills

• Must have 1+ years of experience in software sales
• Ability to travel 25% across the US
• Excellent customer service and relationship building skills
• Proficient in MS Office products
• Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
• College Degree preferred
• Industry experience in car rental, dealership, or travel preferred
• Bilingual in Spanish preferred

Benefits

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Professional development and training
• Promotion from within
• Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
• Paid vacation and sick days
• Eight paid holidays
• Referral bonuses

Company Overview