Senior Data Analytics Manager – Remote Advanced Data Entry, Business Intelligence & Process Optimization Leadership at arenaflex

About arenaflex – Pioneering the Future of Flight

arenaflex is on a bold mission to become the world’s most innovative and customer‑centric airline. With a global footprint that spans continents, a fleet that touches the skies over 150 destinations, and a workforce that embodies diversity, collaboration, and relentless curiosity, arenaflex is reshaping how people travel, work, and connect. Our core purpose—Connecting People, Connecting the World—drives every decision, from the cabins we design to the data platforms that power our operations. As we accelerate growth, we are seeking visionary talent to join our Remote Data Analytics team and help turn data into decisive action across the enterprise.

Why This Role Matters

In today’s data‑driven airline industry, the ability to translate massive streams of operational, customer, and financial data into actionable insights is a competitive advantage. As a Data Analytics Manager within arenaflex’s Digital Channels, Personalization, and Loyalty Technology Product Development group, you will lead a high‑performing analytics team that partners directly with the Digital Operations Center (DOC). Your work will influence strategic decisions that improve flight reliability, enhance passenger experiences, and drive revenue growth.

Key Responsibilities

• Strategic Leadership: Build, mentor, and manage a cross‑functional analytics team, fostering a culture of curiosity, accountability, and continuous improvement.
• Data Integration & Modeling: Design and maintain robust data pipelines that ingest information from multiple sources (flight operations, reservation systems, loyalty platforms, IoT sensors, and external market data).
• Advanced Analytics & Reporting: Develop and deliver executive‑level dashboards using PowerBI, Tableau, or Tibco Spotfire that surface key performance indicators (KPIs) such as on‑time performance, revenue per available seat mile (RASM), and customer satisfaction scores.
• Process Optimization: Identify, design, and implement internal workflow enhancements that increase operational efficiency, reduce error rates, and support scalable growth.
• Collaboration with Engineering Teams: Partner with software engineers, data scientists, and product owners to translate business requirements into technical specifications and measurable outcomes.
• Root‑Cause Analysis: Conduct deep‑dive investigations into performance anomalies, error patterns, and system bottlenecks, providing actionable recommendations to senior leadership.
• Technology Evaluation: Assess emerging tools (e.g., Palantir Foundry, AWS Redshift, Snowflake, Datadog, Kibana) and recommend adoption strategies that align with arenaflex’s long‑term data architecture.
• Stakeholder Communication: Present findings and strategic roadmaps to C‑suite executives, board members, and cross‑functional partners, ensuring alignment with corporate objectives.

Essential Qualifications

• Education: Bachelor’s degree in a quantitative discipline (Computer Science, Engineering, Statistics, Mathematics, Finance, or related field). A graduate degree is a plus.
• Experience: Minimum 4 years of hands‑on experience as a Data Analyst, Business Intelligence Engineer, or similar analytical role; at least 2 years in a leadership capacity within a Fortune 500 environment.
• Leadership Acumen: Proven ability to lead teams, articulate a clear vision, and inspire collaboration across senior management levels (MD, VP, and Board).
• Technical Mastery: Advanced proficiency in BI dashboarding tools (PowerBI, Tableau, Spotfire), high‑level SQL (including performance tuning), and experience with both relational (SQL Server, PostgreSQL) and NoSQL databases.
• Analytical Skills: Strong critical‑thinking abilities, with a track record of turning complex data sets into strategic business insights.
• Communication: Exceptional written and verbal communication skills, capable of translating technical concepts for non‑technical audiences.
• Eligibility: Must be legally authorized to work in the United States without sponsorship.

Preferred Qualifications & Skills

• Master’s degree or PhD in Data Science, Analytics, or a related field.
• Certifications such as Google Data Analytics Professional Certificate, Power BI Data Analyst Associate, AWS Certified Data Analytics – Specialty, or similar.
• Hands‑on experience with cloud data platforms (AWS Redshift, Athena, QuickSight) and big‑data processing frameworks (Spark, Hadoop).
• Familiarity with monitoring and observability tools (Datadog, AppDynamics, Kibana) and performance testing suites.
• Exposure to advanced analytics techniques, including machine learning, natural language processing, and AI‑driven forecasting.
• Experience with Palantir Foundry, Microsoft SQL Server Reporting Services (SSRS), and data visualization best practices.
• Proficiency in programming languages such as Python, R, or Scala for data manipulation and model development.
• Knowledge of Agile and Scrum methodologies, with a focus on continuous delivery and rapid iteration.

Core Competencies for Success

• Strategic Thinking: Ability to see the big picture while managing detailed execution.
• Collaboration: Strong partnership skills across product, engineering, operations, and finance teams.
• Innovation Mindset: Eagerness to explore emerging technologies and drive data‑centric transformation.
• Customer Focus: Commitment to enhancing passenger experiences through data‑driven insights.
• Result Orientation: Proven track record of delivering measurable improvements in operational performance.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its employees. In this role, you will have access to:

• Executive mentorship programs with senior leaders in the Digital Transformation Office.
• Tuition reimbursement for advanced degrees, certifications, and industry conferences.
• Internal training labs focused on cloud analytics, AI/ML, and data engineering.
• Opportunities to lead high‑visibility, cross‑functional projects that shape the future of global aviation.
• A clear promotion pathway from Manager to Director of Analytics, and eventually to Vice President of Data Strategy.

Work Environment & Culture at arenaflex

Our remote‑first policy empowers you to work from anywhere in the United States while staying connected to a vibrant, inclusive community. arenaflex’s culture is built on four pillars:

• Inclusivity: We celebrate diverse perspectives and ensure every voice is heard, regardless of background, identity, or experience.
• Collaboration: Cross‑functional teams work together in a transparent, supportive environment, leveraging digital collaboration tools to stay aligned.
• Innovation: A dedicated Innovation Lab encourages experimentation, rapid prototyping, and the adoption of cutting‑edge technologies.
• Well‑Being: Comprehensive health plans, generous parental leave, 401(k) matching, and employee assistance programs keep you healthy and motivated.

Compensation, Perks & Benefits

arenaflex offers a competitive salary range of $35,000–$45,000 per year, complemented by a performance‑based bonus structure. Additional benefits include:

• Full‑time health, dental, and vision coverage.
• Flexible paid time off (PTO) and unlimited vacation policy.
• 401(k) retirement plan with company match.
• Employee stock purchase plan (ESPP) and equity grants for eligible roles.
• Travel perks such as complimentary or discounted airline tickets for you and eligible family members.
• Professional development stipend and access to online learning platforms.
• Remote work allowance for home office setup, high‑speed internet, and ergonomic equipment.
• Wellness programs, including virtual fitness classes and mental‑health resources.

How to Apply

If you are ready to lead a data‑driven transformation at a global airline and thrive in a dynamic, remote environment, we want to hear from you. Join arenaflex and help us connect people to the world, one flight at a time.

Apply Now – Start Your Journey with arenaflex!