[Remote] Sales Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Microbot Medical is a cutting-edge medical device company focused on robotic surgery. They are seeking a motivated Sales Operations Specialist to ensure smooth execution of the order lifecycle by managing processes from quote to cash and supporting contract workflows.

Responsibilities

• Manage the end-to-end order process, including order entry, validation, and submission to ensure accurate and timely fulfillment
• Review sales orders for completeness, pricing accuracy, and compliance with approved terms and policies
• Coordinate with Finance, Operations, and Logistics to ensure seamless order processing, invoicing, and delivery
• Resolve order discrepancies, billing issues, and fulfillment delays with urgency and attention to detail
• Monitor order status and proactively communicate updates to internal stakeholders and sales teams
• Facilitate the review and processing of customer contracts, quotes, and sales agreements
• Partner with Legal and Sales teams to route, track, and manage contract approvals and revisions
• Ensure all deal terms (pricing, discounts, terms & conditions) align with company policies and approval frameworks
• Support contract lifecycle management, including renewals, amendments, and documentation storage
• Act as a central coordinator to move deals efficiently through internal approval workflows
• Support sales teams with quote generation, deal structuring, and order submission processes
• Maintain and enforce standardized workflows for quoting, contracting, and order processing
• Serve as a point of contact for sales team inquiries related to orders, contracts, and operational processes
• Assist in onboarding and training sales reps on tools, policies, and order/contract procedures
• Identify process gaps and recommend improvements to enhance speed, accuracy, and customer experience
• Perform other job-related duties assigned from time to time, within your scope of practice

Skills

• Bachelor's degree required; Business, Operations, Finance, Supply Chain, or related field preferred
• 1–4+ years of experience in sales operations, order management, contracts administration, customer operations, or related commercial support roles
• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously
• Experience with HubSpot or similar CRM tools, and Priority or similar ERP tools
• Excellent written and verbal communication skills
• High attention to detail and problem-solving ability
• Ability to work cross-functionally with internal stakeholders at multiple organizational levels
• Advanced proficiency in Microsoft Excel and other Microsoft Office applications
• Strong process orientation and operational mindset
• Ability to handle sensitive commercial and contractual information confidentially
• Experience supporting contract lifecycle management and legal review workflows
• Ability to identify process improvement opportunities and drive operational efficiencies
• Customer-focused approach with strong interpersonal skills
• Demonstrated ability to build rapport with clinical and administrative stakeholders
• Familiarity with hospital procurement processes
• Understanding of regulatory considerations for healthcare and medical devices
• Willingness and ability to travel up to 15% for company/team meetings and/or field rides
• Valid driver's license required
• Experience supporting a medical device, healthcare, or other regulated commercial environments preferred

Benefits

• Variable compensation annually (annual base salary range of $60k-$72k, plus eligibility for 10% annual performance bonus)
• Full benefits package including medical, dental, vision, and 401(k)
• Comprehensive onboarding and ongoing product training program

Company Overview