[Remote] Technical Writer-Networking experience

Note: The job is a remote job and is open to candidates in USA. Bárd is an award-winning global technical writing consultancy known for its expertise and quality in technical writing. They are seeking a Senior Technical Writer to join their Wired Applications team, responsible for creating and maintaining technical documentation for complex networking products while collaborating with global cross-functional teams.

Responsibilities

• Create, review, and maintain technical documentation including Command Reference, User Guide, Configuration Guide, Troubleshooting Guide, Release Notes, and Deployment Guide
• Collaborate with global cross-functional teams, proactively align on deliverables, and surface risks or blockers early — before they impact timelines
• Maintain documentation standards, templates, and information architecture in alignment with the Extreme Networks Style Guide
• Use structured authoring tools and CCMS platforms such as oXygen and Heretto
• Continuously improve existing content for clarity, consistency, and accuracy
• Drive content review and approval workflows with stakeholders, ensuring timely sign-off
• Manage project timelines independently, consistently meet deadlines, and communicate schedule risks proactively with recommended mitigations
• Prepare and submit documents for publishing in compliance with AI quality standards set by the User Enablement team
• Actively engage with AI-assisted documentation workflows, including prompt crafting, output review, and iterative refinement using tools such as Claude, Microsoft Copilot, and Rovo
• Champion a culture of proactive communication — anticipate information gaps, keep cross-functional partners informed without being asked, and raise issues through the right channels at the right time

Skills

• Create, review, and maintain technical documentation including Command Reference, User Guide, Configuration Guide, Troubleshooting Guide, Release Notes, and Deployment Guide
• Collaborate with global cross-functional teams, proactively align on deliverables, and surface risks or blockers early — before they impact timelines
• Maintain documentation standards, templates, and information architecture in alignment with the Extreme Networks Style Guide
• Use structured authoring tools and CCMS platforms such as oXygen and Heretto
• Continuously improve existing content for clarity, consistency, and accuracy
• Drive content review and approval workflows with stakeholders, ensuring timely sign-off
• Manage project timelines independently, consistently meet deadlines, and communicate schedule risks proactively with recommended mitigations
• Prepare and submit documents for publishing in compliance with AI quality standards set by the User Enablement team
• Actively engage with AI-assisted documentation workflows, including prompt crafting, output review, and iterative refinement using tools such as Claude, Microsoft Copilot, and Rovo
• Champion a culture of proactive communication — anticipate information gaps, keep cross-functional partners informed without being asked, and raise issues through the right channels at the right time
• Proactive communicator with deep technical writing expertise
• Networking domain knowledge
• Hands-on experience with AI documentation tools such as Claude, Microsoft Copilot, and Rovo

Benefits

• Initial 12 month contract, with a view to longer term work
• Immediate start
• 100% remote work
• With our remote-first culture and flexible working hours, our talented team delivers top-notch content solutions while enjoying a fulfilling work-life balance

Company Overview