Merchant Services Advisor - Small Business Banking

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. We are expanding in Merchant Services with potential opportunities throughout our Central and Southwest Territories. In this role, you will prospect and partner with Business Bankers and Treasury Management Advisors to identify payment solutions for companies 1-5M in annual revenue. Preference for candidates with proven track record in Merchant Services sales This position is located in-market and you will be required to travel frequently in the assigned territory. Bilingual Spanish preferred Job Description • Markets credit card systems and support services for business customers. Attracts and retains client relationships to meet sales objectives. • Develops and maintains relationships with clients. Identifies client requirements and recommends appropriate services. • Responds to customer inquiries on internal products, services and credit card processing activities for the industry. • Manages, collects and reports on sales statistics. • Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Client Relationship Building, Competitive Strategies, Customer Inquiries, Merchant Processing, Merchant Relations, Merchant Services, Negotiation, Operations Management, Payment Processing Terminals, Sales, Sales Operations, Small Business Banking Competencies Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Prospecting., Selling., Tech Savvy Work Experience Roles at this level typically require a university / college degree with Apply Job!