Solutions Architect I
Job title: Solutions Architect I in USA at Planet Labs
Company: Planet Labs
Job description: Welcome to Planet. We believe in using space to help life on Earth.Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world's toughest obstacles.As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.About the Role:Solutions Architects on Planet's Pre-Sales and Services team are experienced technologists who work with customers to make them successful users of Planet's product offerings. Different users will need different kinds of help, but most importantly, you will need to be a good listener to understand users' problems and then apply creative solutions. Your efforts will be directly visible in customers' ability to make global change actionable. Solutions Architects are respected thought leaders, helping guide projects and project teams to successful outcomes. Ideal candidates pride themselves on their problem-solving and analytical skills, as well as exude excitement about Planet's mission.This is a full-time, remote position based in the United States. If located near an office, you are expected to work from that office 3 days per week.Impact You'll Own:
- Apply your expertise in remote sensing and geospatial technologies to help Planet's Services customers be successful in their adoption of the Planet Platform.
- Understand and align Services project development to your customer's business and technology strategies.
- Build software tools, proof of concept and sample applications, and continuously improve the applications that customers and developers experience using Planet's APIs and analytics endpoints.
- Help own the customer success lifecycle for Services engagements, from scoping and discovery, to project execution and delivery. On any day, you may find yourself writing requirements documents, applying your expertise in data analytics, collaborating with software engineers, leading a training event, or delivering solutions to a client.
- Champion Planet's products and offerings in-person and via online assistance by providing training, presenting at conferences, writing technical tutorials, and publishing articles and videos.
- Collaborate with Sales to help close business opportunities, growing Planet's customer base and usage of Planet data across vertical markets.
- Interact and engage with users in Planet's Education and Research program to source novel customer applications and unique insights.
- Degree in GIS, Computer Science, Remote Sensing, Geography or a related field.
- 4+ years of relevant work experience
- Experience working in a technical geospatial or remote sensing role
- Experience contributing ideas for new applications and processes that can improve operations
- Programming ability with Python to process imagery, manipulate vector data, and interact with APIs to build data pipelines
- Expertise with QGIS, ArcGIS, GDAL or other common geospatial software
- Ability to quickly learn unfamiliar systems & code bases
- Ability to debug & triage complex problems is outstanding
- Familiarity with cloud-computing platforms (e.g. GCP, AWS, etc.)
- Ability to run workshops or training sessions with users
- Working knowledge of JavaScript and its mapping libraries (OpenLayers, Leaflet, ArcGIS API for JavaScript)
- Experience with large scale data manipulation (Pandas, Geopandas, SQL, NoSQL, etc.
- Experience with Javascript web development frameworks (e.g. React)
- Experience with machine learning algorithms applied to geospatial data
- Google Earth Engine or Geospatial ML with Amazon Sagemaker and their SDKs
- Ability to pick up new technologies quickly and explain them to customers
- Experience with building analytical products from complex datasets
- Comprehensive Medical, Dental, and Vision plans
- Health Savings Account (HSA) with a company contribution
- Generous Paid Time Off in addition to holidays and company-wide days off
- 16 Weeks of Paid Parental Leave
- Wellness Program and Employee Assistance Program (EAP)
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
- Commuter Benefits (if local to an office)
- Volunteering Paid Time Off