Field Technician - Cleared Contractor - C
A client of Innova Solutions is immediately hiring a Field Services Technician.Position Type: Full time Contract, Temp to Perm.
Duration: 06-12 Months
Location: Fairbanks, Alaska (Remote)As a Field Services Technician, will:
- Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers' remote locations.
- Work remotely in a scheduled and on-call capacity to various customer locations within your assigned area.
- Occasionally travelling to remote sites outside your assigned area may be needed from time to time to assist with the customer needs and/or requests.
- Read/understand/follow equipment drawings and task orders.
- Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
- Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
- Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
- Be proactive and prepared for assigned tasks prior to dispatching.
- Work outside regularly scheduled hours (on-call) when/if needed to meet customer's needs.
- Work with your supervisor (ASL) to ensure all client policies/procedures and program specific policies/procedures are followed.
- Experience with working remotely with Network Operation Control Centers.
- Experience with interfacing/communication directly with customers.
- Excellent customer service skills.
- Experience of working in a Telco central office environment.
- Experience with performing Preventive Maintenance and Corrective Maintenance on back-up generators.
- Bachelor's Degree with a minimum of 2 years prior relevant experience or 2 years post-Secondary/ Associates Degree with a minimum of 4 years' experience including supervisory experience, in lieu of degree, 5 years working experience specific to the telecom field.
- 5+ years of experience working with fiber, Carrier Ethernet, Multiplexes, DACS, Routers/Switches, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice, and Data applications.
- Experience with cable connectors and replacements including RJ-11, RJ-45, DB-25, V.35, RS-449, BNC and 50 pin Amphenol.
- Good working knowledge of power testing (AC and DC). Familiar with configuration and operation of the 24VDC & 48 VDC power supplies (rectifier's & fuse panels), backup power supplies (UPS's) and site grounding (single & multiple point).
- Hands on Telecomm/wiring background.
- Experience with logging into network equipment and circuit testing using a variety of different test equipment/laptop.
- Bell Core Standards (Analog 4wire & 2 wire testing)
- (Digital DSX1/T1 testing)
- (Digital DSX3/T3 testing)
- (Digital Serial RS232/RS530 testing)
- (Carrier Ethernet RFC testing)
- (IP interface testing)
- Working knowledge and usage of multiple test equipment: Viavi 5800, JDSU HST3000, DataScout, Ameritech AM5XT, Digital Oscilloscope, Halcyon 704A, Anritsu Spectrum Analyzer and other T1/DS3 Test sets.
- Experience with Microsoft and the components of the MS Office Suite.
- Named One of America's Best Employers for New Grads by Forbes (2024
- Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
- One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
- One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
- Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
- One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
- AWS Advanced Tier Services Partner with 100+ certifications