[Remote-Position] Customer Experience Strategist

We're looking for a high-impact individual to join our team as a Customer Experience Strategist! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. This position comes with an attractive salary of a competitive salary.

 

 

We’re RPA: an independent advertising agency that puts People First. It’s a unique philosophy for a different kind of agency: where we aspire to create work that truly matters to people, for brands that respect and value people, with a team we empower and treat like people. And we do it all in the heart of sunny Santa Monica, California. We have an opportunity for a Freelance Experience Strategist to help us on a part time basis through early 2025. This role will require approximately 8-20 hours per week (average of about 15 hours per week) and is starting immediately. What You’ll Be Working On • Support development of communications plan • Develop channel briefs for social & digital creative to fulfill media plan • Review creative to ensure alignment to brief & platform best practices • Create and manage omnichannel asset ecosystem document mapping creative assets to audiences across the funnel • Consult on and contribute to briefs for various digital marketing channels (social media, digital display, website, email, app engagement, etc.) as neede How You’ll Excel In Your Role • 5-10 years' experience in digital marketing and/or social media strategy (experience with channels beyond social required) • Familiarity and understanding of basic principles of brand building and measurement (i.e. brand trackers, audience segmentation, category dynamics, principles of growth, etc.) • Available for meetings in PST timezone • Must be able to contribute independently to the below requirements without requiring a lot of oversight/training • Clear, competent, and confidence-inspiring communication style Apply Job!

 

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