Transformative Sales Leader: Cloud Contact Center Sales Director

Job Overview:

We're seeking an exceptional Sales Director to spearhead our Cloud Contact Center sales efforts, driving revenue growth, adoption, and market penetration in the US market. As a strategic leader, you will build and manage a robust sales pipeline, foster strong relationships with key accounts, and collaborate with cross-functional teams to deliver outstanding value to our customers.

Key Responsibilities:

• Develop and execute a comprehensive sales strategy to drive revenue growth and market share expansion
• Build and maintain a healthy sales pipeline, ensuring consistent quarterly and annual revenue targets are met or exceeded
• Collaborate with sales executives, solutions architects, sales engineers, and partners to drive adoption of CCaaS solutions
• Negotiate contracts and manage internal stakeholders to ensure seamless customer experiences
• Foster long-term strategic relationships with key accounts, driving customer satisfaction and loyalty
• Drive growth of Amazon Connect partnership and identify new business opportunities

Your Impact:

As a Sales Director, your success will directly impact the growth of our organization. You will be a masterful client engagement expert, collaborating with the broader sales team to grow pipeline and close new business that delivers outstanding value, ROI, and client experiences.

Requirements:

• Minimum 7 years of technology-related sales or business development experience, with direct field experience selling complex transformational technology solutions to Fortune 5000 companies
• Bachelor's degree in engineering, computer science, or MIS (a plus)
• Prior experience in the Software/Infrastructure/Platform/Contact Center (SaaS, IaaS, PaaS, CCaaS) space
• Excellent presentation, executive engagement, and negotiation skills
• Proven track record of closing complex software solutions and driving revenue growth
• Strong leadership capabilities, with a self-starter mindset and ability to thrive in a fast-paced team environment

What We Offer:

• Competitive salary and benefits package
• Opportunity to work with a leading organization in the cloud contact center space
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible work arrangements, with moderate travel required

How to Apply:

If you're a motivated and results-driven sales leader looking to make a significant impact, please submit your application. We're an equal opportunity employer, committed to diversity and inclusion.