Transformative Call Center Opportunity: Swing Shift Agent

Join Our Innovative Team and Elevate the Customer Experience

We're seeking a highly skilled and charismatic Call Center Swing Shift Agent to join our dynamic team at Workwarp, a company that's revolutionizing the trades industry with top-notch residential HVAC, Plumbing, and Electrical services. As a key player in our customer-facing team, you'll have the opportunity to make a real impact and transform the way we interact with our customers.

Key Highlights:

• Competitive Compensation: $19-21/hr, plus a comprehensive benefits package, including free medical plan options, 401k with 4% company match, and more
• Remote Work Opportunity: Work from the comfort of your own home and enjoy a better work-life balance
• Flexible Schedule: Swing shift schedule, including weekends, with 2 weekdays off, and a start time between 11am-1pm CT
• Company-Provided Equipment: Laptop, monitor, and headset to ensure you have everything you need to succeed
• Opportunities for Growth: Join a company that's committed to innovation and customer satisfaction, with opportunities for professional development and advancement

Job Responsibilities:

Requirements:

• Education: High School Diploma or GED equivalent
• Experience: 2+ years of customer service experience in a phone-based role, with experience in the home services industry preferred
• Technical Skills: Proficiency with Microsoft Office or Google Suite, ability to type at least 40 WPM, and multitasking capabilities
• Soft Skills: Clear, kind, and energetic phone presence, with excellent communication and problem-solving skills
• Availability: Must be a U.S. Resident and available to work a swing shift schedule, including weekends

How to Apply:

Ready to join our innovative team and transform the trades industry? Click the "Apply Now" button to start your application process. We can't wait to hear from you!