Job Title: Global Supply Chain Planner

Location: UK Remote or Hybrid (monthly travel to our Central London Office)

Position Type: Permanent

About Us

PetLab Co. is the world's fastest-growing pet supplement business, dedicated to improving the lives of pets and their owners. With a loyal community of over 1.5 million happy dogs and a strong presence in the US, UK, Germany, and Canada, we're looking for a talented Global Supply Chain Planner to join our dynamic team.

Job Summary

We're seeking an experienced and proactive Global Supply Chain Planner to lead and manage our global marketplaces and corresponding stock locations. As a key member of our supply chain team, you will be responsible for optimizing stock levels, managing new product launches, and driving continuous improvement to deliver exceptional customer service. If you're a self-starter with a passion for supply chain management and a drive to succeed in a fast-paced environment, we want to hear from you.

Key Responsibilities

• Oversee forecast and planning tools across marketplaces, including Amazon, to ensure optimal stock levels and meet business needs
• Build strong relationships with supply chain contacts to nurture working relationships and ensure timely delivery of purchase orders
• Facilitate successful product launches, promotions, and seasonal planning, engaging with commercial teams in a timely manner
• Identify opportunities for continuous improvement and drive best practices to deliver exceptional customer service
• Collaborate with the finance team to ensure accurate month-end figures and support the month-end reconciliation process
• Monitor and report on ageing stock, ensuring cross-departmental engagement and notification when required
• Support the review and alignment of supplier production schedules to ensure timely fulfillment of orders
• Work closely with the US fulfillment partner to resolve stock and receiving issues
• Collaborate with the QA team to monitor rejects and quality issues
• Review and approve invoices, rejecting or challenging with suppliers as necessary

Requirements

• Minimum 2-3 years of experience in a demand-focused supply chain planning role in a FMCG or DTC/B2C e-commerce environment
• Experience with Amazon FPR is highly desirable
• Strong understanding of supply chain and logistic processes and procedures
• Ability to build cross-functional relationships with marketing, finance, and growth teams
• Excellent communication and problem-solving skills, with a drive to improve the status quo
• Highly organized with an eye for detail, able to prioritize and resolve issues effectively
• Strong numeracy skills and intermediate-level MS Excel skills (NetSuite knowledge is a plus)

What We Offer

• Private health care through Vitality
• Generous annual leave (28 days + public and bank holidays)
• Flexible working hours and remote work options
• Help@Hand employee assistance program
• Royal London pension scheme with a 5% employer contribution
• Enhanced maternity/paternity/adoption leave
• Puppy therapy and dog-friendly office environment
• Generous learning and development budget
• Free breakfast, fruits, and snacks in the office
• Life assurance and health cash benefit
• Gympass and electric vehicle scheme
• Give Back Day and volunteer opportunities

Diversity and Inclusion

PetLab Co. is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all backgrounds and encourage passionate candidates to join our team.

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