Experienced Home Health Intake Coordinator – Remote Position for a Dynamic Healthcare Team
About Workwarp
At Workwarp, we are a leading home health agency dedicated to providing exceptional care to patients in the comfort of their own homes. Our team is passionate about delivering high-quality services that make a meaningful difference in the lives of our patients and their families. As a fully remote work environment, we offer the flexibility and autonomy to work from anywhere, while still being part of a dynamic and supportive team.Job Overview
We are seeking a highly organized and detail-oriented individual to join our team as a Home Health Intake Coordinator. As an Intake Coordinator, you will play a vital role in ensuring the smooth and efficient operation of our home health agency. Your primary responsibility will be to receive referrals, communicate with hospital case managers, staff clinicians, and coordinate with the office staff for the overall care of our patients. This is a fully remote position, and we are looking for someone who can stay in this position for at least a couple of years.Duties and Responsibilities
As a Home Health Intake Coordinator, your key responsibilities will include:- Reviewing referrals from hospitals, ensuring accurate demographic and insurance information is obtained
- Scheduling clinicians and coordinating with all staff to ensure timely initiation of care
- Collecting and verifying patient information, including medical history and insurance coverage
- Assisting with medical records management, including scanning, filing, and retrieval
- Utilizing electronic health record systems to input and update patient data
- Answering phone calls and responding to inquiries in a professional and courteous manner
- Collaborating with other departments to ensure seamless coordination of patient care
- Providing administrative support to medical staff as needed
Qualifications and Requirements
To be successful in this role, you will need:- Previous experience working in a medical office or healthcare setting (preferred)
- Familiarity with front desk operations, including appointment scheduling and patient check-in processes
- Knowledge of medical terminology and procedures
- Proficient in using electronic health record systems
- Strong organizational skills with the ability to multitask and prioritize workload effectively
- Excellent communication skills, both written and verbal
- Familiarity with phone systems and returning voicemails
- Remote work experience (preferred)
Skills and Competencies
To excel in this role, you will need to possess:- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Proficiency in using electronic health record systems and other software applications
- Ability to learn and adapt to new systems and processes
Career Growth Opportunities and Learning Benefits
At Workwarp, we are committed to the growth and development of our team members. As a Home Health Intake Coordinator, you will have opportunities to:- Develop your skills and knowledge in home health care and medical terminology
- Participate in ongoing training and professional development programs
- Take on additional responsibilities and contribute to the growth and success of our team
- Enjoy a dynamic and supportive work environment that fosters collaboration and teamwork
Work Environment and Company Culture
As a fully remote work environment, we offer the flexibility and autonomy to work from anywhere. Our team is passionate about delivering high-quality services that make a meaningful difference in the lives of our patients and their families. We value:- Collaboration and teamwork
- Open communication and transparency
- Continuous learning and professional development
- Flexibility and work-life balance
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:- A competitive salary based on experience
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Paid training
- Professional development assistance
- Vision insurance
- Work from home