Experienced Customer Service Representative - Data Information Processor - US Remote

Are you a highly motivated and detail-oriented individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we may have the perfect opportunity for you to join our team at blithequark as a Customer Service Representative - Data Information Processor.

About blithequark

At blithequark, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem, connecting public safety agencies and enterprises, and enabling the collaboration that's critical to connect those in need with those who can help.

Our Team

We're a leader in the Repossession industry, and we're seeking a detail-oriented, driven Customer Service Processor to join our team. Our team is dedicated to delivering exceptional customer service and support to our clients and partners, and we're looking for someone who shares our passion for excellence and our commitment to making a difference.

Job Description

As a Customer Service Representative - Data Information Processor, you will be responsible for administrating the acceptance of assignments from client/lenders, processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. You will also be responsible for processing client/agent requests, managing a high call volume, and working within multiple systems to execute specific lender requirements.

Key Responsibilities:

* Administer the acceptance of assignments from client/lenders

• Process the assignments, processing the completion of services, and release of lender asset, upon execution of service
• Process client/agent requests
• Manage a high call volume
• Work within multiple systems to execute specific lender requirements
• Utilize client/lender databases to execute specific lender requirements
• Work in upwards of 15 different tabs between multiple screens
• Provide exceptional customer service skills
• Ability to work independently as well as within a team
• Excellent communication skills
• Follow through and ownership of work to completion required

Essential Qualifications:

* High School Diploma or equivalent

• Minimum 2 years of customer service experience
• Legal authorization to work in the U.S. indefinitely
• Ability to work remotely without outside distractions
• 40 wpm minimum typing speed
• Microsoft Office and Google Suite product experience
• Ability to handle multitasking on a computer with multiple screens

Preferred Qualifications:

* Previous collection, repossession or automotive industry experience

• Experience working in a remote environment
• Ability to work in a high multi-tasking environment

Skills and Competencies:

* Excellent customer service skills

• Ability to work independently as well as within a team
• Excellent communication skills
• Ability to follow through and ownership of work to completion required
• Ability to work in a high multi-tasking environment
• Ability to handle multitasking on a computer with multiple screens
• Microsoft Office and Google Suite product experience
• 40 wpm minimum typing speed

Career Growth Opportunities and Learning Benefits:

* Opportunities for career growth and advancement within the company

• Access to training and development programs to enhance skills and knowledge
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance

Work Environment and Company Culture:

* Remote work environment with flexible scheduling

• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance
• Opportunities for career growth and advancement within the company
• Access to training and development programs to enhance skills and knowledge

Compensation, Perks, and Benefits:

* Competitive salary and benefits package

• Incentive bonus plans
• Medical, dental, and vision benefits
• 401K with company match
• 10 paid holidays
• Generous paid time off packages
• Employee stock purchase plan
• Paid parental and family leave
• And more!

How to Apply:

If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team at blithequark. Please submit your application, including your resume and a cover letter, through our website.

Equal Opportunity Employer:

blithequark is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.

Accommodation Request:

If you require an accommodation to apply for this position, please email [email protected]. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.

Join Our Team:

We're excited to hear from you and learn more about your qualifications and experience. Apply now to join our team at blithequark and be a part of our mission to help people be their best in the moments that matter. Apply for this job