Experienced Data Entry Specialist – Salesforce CRM Administration and Fundraising Support

At arenaflex, we're dedicated to transforming the lives of individuals and families affected by cancer through our comprehensive network of support, information, resources, and professionals. Our mission is to empower those impacted by cancer to take control of their health and care through access to resources and programs of support, education, well-being, and hope. As a Data Entry Specialist on our team, you'll play a vital role in ensuring the accuracy and integrity of our donor, volunteer, and organizational data in our Salesforce CRM.

Job Overview

We're seeking an experienced Data Entry Specialist to join our team in Bedminster, NJ. Reporting to the Director of Individual Giving, you'll be responsible for maintaining up-to-date records, tracking donations, and generating necessary reports for fundraising, events, and grant submissions. This role requires a high level of attention to detail, discretion in handling confidential information, and the ability to manage multiple tasks in a dynamic environment. You'll work closely with other team members across departments to ensure the integrity of all data used for decision-making and strategic planning.

Responsibilities

### Data Administration

• Work closely with the Database Administrator/Analyst to ensure data integrity and optimum efficiency of Salesforce
• Ensure proper procedures and best practices are followed for quality assurance and confidentiality
• Maintain the integrity of the electronic files for donors, prospects, members, and volunteers
• Enter data manually or through mass updates or uploads
• Manage automated workflows
• Make recommendations to enhance the efficiency and efficacy of Salesforce

### Fund Development

• Process, record, and acknowledge donations according to established protocols, including direct gifts to the organization or third parties like Facebook or the United Way
• Generate donor reports and maintain donor lists for appeals, events, and other donor communications
• Ensure employee contributions and matches are processed in a timely manner
• Record stock and other electronic contributions
• Communicate with donors by phone and email, as well as with the organization's broker about stock transfers
• Demonstrates exemplary customer service in all exchanges
• Provide support for grant research, submissions, tracking, and reporting

### Operations/Program

• Work with the accounting team to reconcile donations monthly and annually with QuickBooks
• Collaborate with staff involved in volunteer management to ensure data is entered and coded properly
• May provide backup data entry for the program team
• Perform other duties as necessary or assigned

Qualifications

* The minimum requirements are a High School Diploma and 2+ years of experience using Salesforce NPSP or a similar constituent relationship management system, preferably within a non-profit organization

• A bachelor's degree is preferred
• Experience with Constant Contact and Classy is a plus
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Effective verbal and written communication skills with good proofreading capability
• Strong organizational skills, detailed oriented, and able to meet multiple deadlines
• Demonstrated ability to work on a high-performing team
• Ability to handle confidential information with sensitivity, integrity, discretion, and accuracy
• Reliability, responsiveness, and courtesy in all team and donor interactions
• Exhibits an interest in learning

What We Offer

* Competitive salary range: $55,000.00 - $65,000.00 per year

• Comprehensive benefits package, including:

+ 401(k) matching + Dental insurance + Flexible schedule + Health insurance + Life insurance + Paid time off + Vision insurance

• Opportunity to work in a dynamic and supportive team environment
• Professional development and growth opportunities
• Hybrid remote work arrangement in Bedminster, NJ 07921

How to Apply

If you're a motivated and detail-oriented individual with a passion for supporting non-profit organizations, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. Apply for this job