Job Title: Customer Service Associate – Delivering Exceptional Experiences at arenaflex
Job Description:
About arenaflex
At arenaflex, we're passionate about creating a workplace where our employees feel valued, empowered, and inspired to deliver exceptional experiences for our customers. As a leading retail gas and convenience store company, we've grown from a single gas station in the early 1970s to 24 locations across the region, with 16 of our stores featuring our popular Aztec Grills. Our commitment to providing top-notch service, quality products, and a welcoming environment has earned us a loyal customer base and a reputation as a trusted community partner.Join Our Team
If you're a people person with a passion for delivering exceptional customer experiences, we want to hear from you! As a Customer Service Associate at arenaflex, you'll be the face of our company, providing a warm welcome and pleasant experience for every customer who walks through our doors. You'll be part of a dynamic team that's dedicated to making a difference in our community, one customer at a time.Key Responsibilities
As a Customer Service Associate, you'll be responsible for:- Providing exceptional customer service, ensuring every customer feels valued and appreciated
- Processing transactions accurately and efficiently on our POS register
- Maintaining a clean and organized store environment, both inside and out
- Ensuring merchandise is stocked and presented in an attractive and inviting manner
- Assisting customers with propane needs, as required
- Working collaboratively with your team to achieve sales goals and provide excellent customer service
- Taking direction from your Supervisor and contributing to a positive and productive work environment
Essential Qualifications
To succeed in this role, you'll need:- A friendly, outgoing, and helpful attitude
- The ability to process transactions accurately and efficiently
- A willingness to take direction from your Supervisor and work collaboratively with your team
- Excellent communication and interpersonal skills
- A strong commitment to providing exceptional customer service
Preferred Qualifications
While not required, the following qualifications would be an asset:- Previous retail or customer service experience
- Basic math skills and accuracy with handling cash and operating a POS system
- Ability to lift 35-50 pounds and stand for long periods
- Flexibility to work a variety of shifts, including evenings and weekends
Benefits and Perks
As a valued member of our team, you'll enjoy:- Full-time employees working at least 30 hours per week are eligible for medical, dental, vision, and life insurance after a waiting period
- Vacation accrues after 6 months of employment for full-time employees
- Discounts on Aztec Grill food
- 401(K) with employer match
- Paid sick time
Physical Demands and Working Conditions
The physical demands of this role include:- Constant standing
- Ability to lift 35-50 pounds
- Frequent bending, reaching, pushing, pulling, stretching, and continued use of fingers, arms, and hands
- Indoor and outdoor environments in both hot and cold weather
- Possibly around chemicals and fuel/fuel fumes
- Assisting in stocking the cooler