Parts Operations Associate & Inside Sales – Heavy-Duty Truck & Hydraulics
ProDrive PTO & Hydraulics is seeking a Parts Operations Associate & Inside Sales professional to support their heavy-duty truck and hydraulic parts operation. This hybrid role involves customer support, order processing, inventory control, and warehouse operations, while also providing excellent customer service and managing parts distribution.
Responsibilities
- Provide excellent customer service by recommending heavy-duty truck, hydraulic, and power take off parts and completing customer orders
- Enter customer orders into the computerized system and issue invoices
- Purchase and maintain inventory across all product lines within the parts department
- Maintain internal manual or computerized record-keeping systems
- Determine shipping methods and arrange shipments, including preparation of bills of lading, customs forms, invoices, and other shipping documents
- Assist with warranty claims and occasional assembly, repair, or service of heavy-duty truck and hydraulic components
- Assemble packages and skids, record contents, pack goods for shipment, and affix shipping instructions
- Unpack, code, and route incoming goods to appropriate storage areas
- Oversee loading and unloading of goods from trucks or other conveyances
- Inspect incoming goods against invoices, record shortages, and reject damaged items
- Operate forklifts, hand trucks, or other equipment to load, unload, transport, and store goods
- Lift and handle heavy truck and hydraulic parts as required
Skills
- Experience working in a parts distributor or technical components environment is strongly preferred
- Education in mechanical, automotive, or industrial fields is an asset, but hands-on industry experience is equally valued
- Strong work ethic, critical thinking skills, and a desire to learn and grow
- Team-oriented with a strong commitment to customer service
- Ability to manage competing priorities and meet deadlines
- Strong computer skills
Benefits
- Opportunity for performance-based bonus
- Working in a start-up environment with significant room for growth and responsibility
- Active learning of power take off and hydraulic technical knowledge
- Being at the forefront of electric power take off product development
- Creating and growing a professional network in the heavy trucking industry
Company Overview