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Experienced Crisis Intervention Specialist – Remote 24/7 Mental Health Crisis/Suicide Prevention Team

Remote Full-time Live

At arenaflex, we're dedicated to delivering care that changes people's lives. As a leading nonprofit behavioral health system, we're committed to providing rewarding opportunities to serve all ages in a variety of settings. Our dynamic and well-established organization endorses an organizational culture built on understanding, recognizing, and responding to those affected by trauma to strengthen resilience for our clients, staff, and community. We're seeking an experienced Crisis Intervention Specialist to join our remote 24/7 mental health crisis/suicide prevention team. As a key member of our team, you'll be responsible for handling incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also known as 988. You'll provide brief clinical screenings, risk assessments, and appropriate service linkage for individuals who are experiencing emotional distress.

About the Role

This is a remote position that requires a strong commitment to delivering high-quality care and support to individuals in crisis. As a Crisis Intervention Specialist, you'll be working on a 24/7/365 mental health crisis/suicide prevention focused team, providing telephonic or chat clinical screenings and risk assessments. You'll also conduct follow-up calls for individuals who are deemed moderate to high risk for suicide and meet the ethical and clinical standards in compliance with all accreditation.

Responsibilities

* Provides telephonic or chat clinical screenings and risk assessments

  • Answers crisis contacts via the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs
  • Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide
  • Meets the ethical and clinical standards in compliance with all accreditation
  • Actively participates in ongoing supervision, training, and team meetings
  • Assist in administrative tasks as needed

Requirements

* Bachelor's degree in behavioral science, Psychology, Social Work, or related field

  • Certified Peer Recovery Specialist (CPRS) certification
  • Six months to one year of related crisis experience
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in providing service linkage and referrals for programs, services, and other community resources
  • Knowledge of suicide assessments and crisis intervention
  • Ability to work in a fast-paced environment and manage multiple priorities

Preferred Qualifications

* Master's degree in behavioral science, Psychology, Social Work, or related field

  • Experience working in a crisis hotline or mental health setting
  • Certification in crisis intervention or suicide prevention
  • Bilingual or multilingual skills

Work Environment and Culture

At arenaflex, we're committed to creating a workplace that reflects the growing world around us, where everyone feels empowered, safe, and welcomed. Our approach to diversity is simple – it's about embracing everyone. We strive to create an inclusive culture that encourages, supports, and celebrates the diverse voices and experiences of our employees.

Benefits

* Competitive salary range: $19.10 - $26.80

  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Diversity, Equity, and Inclusion employee resource groups
  • Continuing education opportunities
  • Employee Assistance Program

How to Apply

If you're passionate about delivering care that changes people's lives and are committed to creating a safe and supportive environment for individuals in crisis, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.

Equal Opportunity Employer

arenaflex is an equal opportunity employer. Employment at arenaflex is based solely on a person's merit and qualifications directly related to professional competence. arenaflex does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

Join Our Team

At arenaflex, we're committed to delivering care that changes people's lives. Join our team and be part of an organization that's dedicated to creating a safe and supportive environment for individuals in crisis. Apply now and take the first step towards a rewarding career in crisis intervention. Apply for this job

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