Pharmacy Technician - Data Entry & Customer Service Specialist

Join Our Team and Make a Difference in Healthcare!

We are seeking a highly skilled and compassionate Pharmacy Technician to join our team as a Data Entry and Customer Service Specialist. As a key member of our pharmacy team, you will play a vital role in delivering exceptional patient care and ensuring the smooth operation of our closed-door pharmacy.

Job Summary:

In this dynamic role, you will be responsible for performing order entry tasks, collaborating with other team members in the medication dispensing process, and providing top-notch customer service to our patients and clients. Your exceptional communication skills, attention to detail, and ability to work in a fast-paced environment will make you a valuable asset to our team.

Key Responsibilities:

• Perform order entry tasks with high accuracy and efficiency
• Collaborate with pharmacists and other team members to ensure accurate and timely medication dispensing
• Provide exceptional customer service, responding to patient and client inquiries in a professional and courteous manner
• Triage customer service requests, prioritizing urgency and information/response required
• Calculate and verify correct dosages based on prescriptions
• Assist in reviewing narcotic prescriptions and ensuring timely processing
• Maintain accurate and up-to-date customer records

What We Offer:

In return for your hard work and dedication, we offer a competitive salary range of $17.00 - $28.46 per hour, comprehensive benefits, and a range of perks, including:

• Paid training and tuition support
• Free business, leadership, and development courses
• Employee discount programs
• Affordable back-up child and elder care
• Up to $10,000 reimbursement for expenses related to building a family

Requirements:

To be successful in this role, you will need:

• Certification, licensure, or registration as a pharmacy technician (or as required by state law)
• At least one year of experience as a pharmacy technician or in a call center environment
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment with attention to detail and accuracy

Preferred Qualifications:

While not required, the following qualifications are preferred:

• Prior experience in the long-term care industry
• PTCB National Certification
• Verifiable High School Diploma or GED

How to Apply:

If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, please apply today to join our team as a Pharmacy Technician - Data Entry & Customer Service Specialist.