Remote Pharmacy Technician - Freedom Fertility (Arizona)

Join our dynamic team as a Pharmacy Technician and play a vital role in helping patients achieve their dreams of building a family! As a hybrid Pharmacy Technician, you will have the flexibility to balance your time between working from home and our office, all while enjoying a competitive salary and comprehensive benefits package.

This full-time, work-from-home position requires residency within the state of Arizona and offers a unique opportunity to make a difference in the lives of our patients. As a Pharmacy Technician with Freedom Fertility, you will be responsible for assisting patients in receiving necessary medications, engaging with insurance companies and multiple departments, and ensuring timely shipment of medications.

Key Responsibilities

• Associate prescription images to patient profiles and create patient profiles in our system as needed
• Prepare prescriptions for processing, including assessing validity of prescription
• Manually route orders to appropriate stage for processing, validation, or clarity from doctors' offices, insurances, and/or patients
• Accurately enter prescriptions into our system, run test claims, and support patients with their medication orders
• Associate and add insurance/discount program information to patients or specific medications
• Resolve rejections and update patients on any delays in processing
• Interact directly with healthcare providers and insurance companies, researching issues and providing guidance to patients about medication coverage
• Respond to incoming calls from patients with questions about their prescriptions, prescription coverage, and copays
• Complete multiple tasks without sacrificing attention to detail or customer service

Requirements

• High School Diploma or GED required
• Relevant experience or a willingness to learn
• Valid National Pharmacy Technician certification required
• Valid Arizona State pharmacy technician license required
• Microsoft Office proficiency and data entry skills
• Basic math skills (addition/subtraction/multiplication)
• Strong attention to detail, accuracy, and quality
• Excellent verbal and written communication skills
• Must reside within the state of Arizona

Work Schedule

Regular work schedule includes 3 morning shifts, 1 mid-shift, and 1 closing shift on a rotating basis, with one Saturday and/or Sunday every 4-5 weeks. Please note that all times are in Eastern Standard Time, and schedules are subject to change based on business needs.

What We Offer

• Day 1 medical insurance
• 401(k) plan with employer match
• Paid Time Off
• Competitive benefit package
• Growth and advancement opportunities

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care, and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Equal Employment Opportunity

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status, or any other characteristic protected by applicable equal employment opportunity laws.

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